The fire alarm went off during our stay @5 am in the morning and your front desk staff was not respectful when we called to check in on returning after the alarm. We felt like we should have been refunded for our inconvenience. Other than that our stay was fine.
2.0分
其他
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We waited for over 30 minutes to get our key. It was Thanksgiving, so I can over look that. When we got back to our room after spending time with family, we realized there was no heat in the room. We called the front desk, and the woman said she could do nothing to help and hung up on us.
4.0分
其他
I really enjoyed the chicken tacos as an option & love the folded egg. Airport shuttle was easy to find
5.0分
家庭亲子
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I liked almost everything. The staff was nice and friendly. The rooms was clean. The thing I didn’t like was paying to park at the hotel that I’m already paying to stay
5.0分
其他
Everything was great except for the fact they charge u a rste for parking your car on the property after you already paid to stay
4.0分
其他
The staff is amazing. The rooms are nice, but some repairs are needed. It would have been nice to know the pool was closed as our granddaughter loves to play.
5.0分
情侣出游
Friendly staff, great rates, surprise evening appetizers, beer and wine. Will definitely stay here again!
做得完美
显然他们的室内泳池已经不再对客人开放了（已经很久了）。所以，酒店不应该显示泳池的存在——这非常具有误导性，而且对那些预订时就使用这些设施的客人不公平。
这是我住过的第一家Homewood Suites酒店（遍布全美），前台竟然没有咖啡，尤其是在早餐时间！非常令人失望，我不明白为什么他们早餐也不提供。
房间非常陈旧，有些门已经损坏，某些铺有地毯的区域有尿味。尤其是在卧室里，闻到尿味让我难以入睡。我猜可能是其他客人和他们的宠物留下的，但也让我知道，房间不是很干净。再次强调，非常令人失望，这与我对Homewood Suites的期望完全不符。
预订了3晚住宿，入住第一晚后，房间没有打扫，也没有干净的毛巾。我不得不打电话给前台要毛巾，然后自己深夜下楼，把他们能提供的所有毛巾都取走。
第二天，我要求打扫房间，当时我白天和晚上都待在外面。前台记录了下来，但他们似乎对这样的要求犹豫不决。如果你连续住几天，他们难道不要求打扫房间吗？
无需停车费，尽管有说明
The fire alarm went off during our stay @5 am in the morning and your front desk staff was not respectful when we called to check in on returning after the alarm. We felt like we should have been refunded for our inconvenience. Other than that our stay was fine.
We waited for over 30 minutes to get our key. It was Thanksgiving, so I can over look that. When we got back to our room after spending time with family, we realized there was no heat in the room. We called the front desk, and the woman said she could do nothing to help and hung up on us.
I really enjoyed the chicken tacos as an option & love the folded egg. Airport shuttle was easy to find
I liked almost everything. The staff was nice and friendly. The rooms was clean. The thing I didn’t like was paying to park at the hotel that I’m already paying to stay
Everything was great except for the fact they charge u a rste for parking your car on the property after you already paid to stay
The staff is amazing. The rooms are nice, but some repairs are needed. It would have been nice to know the pool was closed as our granddaughter loves to play.
Friendly staff, great rates, surprise evening appetizers, beer and wine. Will definitely stay here again!