I liked almost everything. The staff was nice and friendly. The rooms was clean. The thing I didn’t like was paying to park at the hotel that I’m already paying to stay
5.0分
其他
Everything was great except for the fact they charge u a rste for parking your car on the property after you already paid to stay
4.0分
其他
The staff is amazing. The rooms are nice, but some repairs are needed. It would have been nice to know the pool was closed as our granddaughter loves to play.
5.0分
情侣出游
Friendly staff, great rates, surprise evening appetizers, beer and wine. Will definitely stay here again!
5.0分
其他
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our family enjoy the stay at Homewood Suite that was the best five days in two year . we really needed that I will back soon if it is the Lord will and his way. the room was nice and clean the food was great we really wish we could stay just one more day. The workers was fantastic and polite. We be back Baltimore God bless my family I hope to see them soon Thank you Homewood Suite. YEAH
1.0分
其他
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Spend your money elsewhere
The hotel overall was a miss, cockroaches were very actuve in our room and I've noticed a few in the light fixtures throughout the hotel
1.0分
家庭亲子
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This hotel has been neglected and terribly maintained. Dirty carpets, low nasty ceilings, peeling walls, torn up furniture and daily odors. I wish I hadn’t gotten stuck here. Hilton should be ashamed.
2.0分
其他
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When we arrived 7pm we weren't able to get our room keys since the computer system was down...We were all tired from long drive from nyc ; We ended up eating in hotels main Dining area coz the kids are hungry... They're still fixing trouble shooting the problem... They were able to provide the room for us by 9pm thru the hotel maintenance main keys so we can rest; They weren't able to give us upgrades for the inconvenience ; and we were quite unhappy the room we had wasn't that clean ... stained floors and smells musty ... but since we were tired we just tired to argue::/ We love coming to Residence Inn for it's comfort and ambiance but this is the far worst stay we ever had...
显然他们的室内泳池已经不再对客人开放了（已经很久了）。所以，酒店不应该显示泳池的存在——这非常具有误导性，而且对那些预订时就使用这些设施的客人不公平。
这是我住过的第一家Homewood Suites酒店（遍布全美），前台竟然没有咖啡，尤其是在早餐时间！非常令人失望，我不明白为什么他们早餐也不提供。
房间非常陈旧，有些门已经损坏，某些铺有地毯的区域有尿味。尤其是在卧室里，闻到尿味让我难以入睡。我猜可能是其他客人和他们的宠物留下的，但也让我知道，房间不是很干净。再次强调，非常令人失望，这与我对Homewood Suites的期望完全不符。
预订了3晚住宿，入住第一晚后，房间没有打扫，也没有干净的毛巾。我不得不打电话给前台要毛巾，然后自己深夜下楼，把他们能提供的所有毛巾都取走。
第二天，我要求打扫房间，当时我白天和晚上都待在外面。前台记录了下来，但他们似乎对这样的要求犹豫不决。如果你连续住几天，他们难道不要求打扫房间吗？
无需停车费，尽管有说明
I liked almost everything. The staff was nice and friendly. The rooms was clean. The thing I didn’t like was paying to park at the hotel that I’m already paying to stay
Everything was great except for the fact they charge u a rste for parking your car on the property after you already paid to stay
The staff is amazing. The rooms are nice, but some repairs are needed. It would have been nice to know the pool was closed as our granddaughter loves to play.
Friendly staff, great rates, surprise evening appetizers, beer and wine. Will definitely stay here again!
our family enjoy the stay at Homewood Suite that was the best five days in two year . we really needed that I will back soon if it is the Lord will and his way. the room was nice and clean the food was great we really wish we could stay just one more day. The workers was fantastic and polite. We be back Baltimore God bless my family I hope to see them soon Thank you Homewood Suite. YEAH
Spend your money elsewhere
The hotel overall was a miss, cockroaches were very actuve in our room and I've noticed a few in the light fixtures throughout the hotel
This hotel has been neglected and terribly maintained. Dirty carpets, low nasty ceilings, peeling walls, torn up furniture and daily odors. I wish I hadn’t gotten stuck here. Hilton should be ashamed.
When we arrived 7pm we weren't able to get our room keys since the computer system was down...We were all tired from long drive from nyc ; We ended up eating in hotels main Dining area coz the kids are hungry... They're still fixing trouble shooting the problem... They were able to provide the room for us by 9pm thru the hotel maintenance main keys so we can rest; They weren't able to give us upgrades for the inconvenience ; and we were quite unhappy the room we had wasn't that clean ... stained floors and smells musty ... but since we were tired we just tired to argue::/ We love coming to Residence Inn for it's comfort and ambiance but this is the far worst stay we ever had...