酒店回复: Dear Guest, We’re thrilled to hear you enjoyed your stay with us! Thank you for sharing your thoughts and suggestions for improvement – we genuinely appreciate it. We can’t wait to welcome you back for another great experience soon! Sincerely, Wayne Burden, GM
4.0分
其他
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Very nice room for a solo traveler the night before flying out. Clean and comfortable with nicely equipped kitchenette. Rated 4 instead of 5 because the elevator near my room was out of order requiring me to make a long trek from the desk to the other elevator and then all the way to the other end. Hallway is a little dim, or maybe just not very cheery. I would definitely stay again, though. Especially if they fix the elevator.
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酒店回复: We love hearing guests say that they would stay with us again! Thank you for your feedback and for giving us some areas of improvement. We strive to be the best hotel in the area, and our guests help us achieve that goal by sharing their thoughts about our hotel. Please find a reason to visit again soon.
5.0分
其他
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We stay at this hotel sometimes when we have to fly out of BWI. However, we wanted a quick getaway to relax and away from the house. Since our flights are usually in the middle of night, we normally are not able to get breakfast. We had breakfast every morning and they had something different every morning like fried/scrambled eggs, corn beef and hash, turkey sausage, french toast, bagels, yogurts, and other things. Everything is flavorful. One morning, the fire alarm came on during the breakfast hours and they extended the breakfast a little longer. The staff was pleasant even check in was easy. When I reported that the elevator stopped working in the middle of the night, they were able to reset it right away. There were no issues after that. It is close to restaurants and gas stations. It was quieter than most hotels because people are usually in and out with their flights. We will definitely stay longer again.
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酒店回复: We absolutely love hearing when our beloved guests come back and stay with us again! It makes us so happy to know you enjoyed your stay once more and took the time to share this wonderful review, despite the imperfections you faced. On behalf of everyone here, thank you so much for your continued support. We can't wait to welcome you again on your next visit!
3.0分
其他
From the outside it looks ok but once inside you will quickly find out that the builders did not use qu
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酒店回复: Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.
5.0分
其他
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Check in was seamless, sufficient parking, clean rooms, breakfast was great. Happy with the safe. Convenient to airport. Close to highway
And if you are looking for a great hiking or biking trail Paptapsco state park is close.
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酒店回复: We really appreciate you sharing your awesome rating of our hotel with other travelers. We loved having you here, and we can't wait to have you back soon!
4.0分
其他
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The room was comfortable and clean. The breakfast was good with several options to chose from. The hotel is close to restaurants within easy driving distance. My only complaint is that I had to wait at the front desk when checking in for more than a reasonable time. When I looked around for a receptionist, I couldn’t fine one.
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酒店回复: Thank you for taking the time to share your valuable feedback regarding your experience with us. We are delighted to learn that you were largely satisfied with your stay, though we sincerely apologize for the aspects that did not fully meet your expectations. We truly appreciate your insights and look forward to welcoming you back for many more visits in the future.
3.0分
其他
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It was an average hotel, not good but not bad; first night was extremely noisy but was a Friday. But the people at the front desk were extremely nice and professional and pleasant. Overall it was ok.
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酒店回复: While I am glad that your stay was ok overall, I regret that we didn't provide a WOW experience. Our goal is to exceed our guests' expectations, and I am sorry we fell short. Thank you for sharing your detailed review. We thrive on feedback and count on our guests to help us focus our efforts on areas that need improvement. We hope to see you back for an even better stay in the future.
4.0分
商务出差
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Loved the breakfast! Unlike other places that have the same options everyday, I loved that there was at least one new option on the menu. And it was very tastier than going out for breakfast and I’m a food critic!
The staff was always friendly and accommodating! The property/location felt safe.
And it was very clean!!
The only thing I didn’t like was the noise from the elevator. My room was situated right next to the elevator and it made a loud beeping noise every time it was in use; so you know it was beeping all the time. It would wake me up really early in the morning!
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酒店回复: I understand that your stay had some shortcomings, but I'm truly glad to hear you still had an enjoyable experience. Thank you for taking the time to share your thoughtful feedback with us and other travelers. We genuinely hope to welcome you back in the future for an experience that meets your expectations even more fully.
主要是酒店很干净 很舒服
价格实惠、服务人员态度很好👍……以后还会再来这里
唯一缺少的是更频繁的清洁。
唯一缺少的是更频繁地清洁房间,否则,没问题!
Very nice room for a solo traveler the night before flying out. Clean and comfortable with nicely equipped kitchenette. Rated 4 instead of 5 because the elevator near my room was out of order requiring me to make a long trek from the desk to the other elevator and then all the way to the other end. Hallway is a little dim, or maybe just not very cheery. I would definitely stay again, though. Especially if they fix the elevator.
We stay at this hotel sometimes when we have to fly out of BWI. However, we wanted a quick getaway to relax and away from the house. Since our flights are usually in the middle of night, we normally are not able to get breakfast. We had breakfast every morning and they had something different every morning like fried/scrambled eggs, corn beef and hash, turkey sausage, french toast, bagels, yogurts, and other things. Everything is flavorful. One morning, the fire alarm came on during the breakfast hours and they extended the breakfast a little longer. The staff was pleasant even check in was easy. When I reported that the elevator stopped working in the middle of the night, they were able to reset it right away. There were no issues after that. It is close to restaurants and gas stations. It was quieter than most hotels because people are usually in and out with their flights. We will definitely stay longer again.
From the outside it looks ok but once inside you will quickly find out that the builders did not use qu
Check in was seamless, sufficient parking, clean rooms, breakfast was great. Happy with the safe. Convenient to airport. Close to highway
And if you are looking for a great hiking or biking trail Paptapsco state park is close.
The room was comfortable and clean. The breakfast was good with several options to chose from. The hotel is close to restaurants within easy driving distance. My only complaint is that I had to wait at the front desk when checking in for more than a reasonable time. When I looked around for a receptionist, I couldn’t fine one.
It was an average hotel, not good but not bad; first night was extremely noisy but was a Friday. But the people at the front desk were extremely nice and professional and pleasant. Overall it was ok.
Loved the breakfast! Unlike other places that have the same options everyday, I loved that there was at least one new option on the menu. And it was very tastier than going out for breakfast and I’m a food critic!
The staff was always friendly and accommodating! The property/location felt safe.
And it was very clean!!
The only thing I didn’t like was the noise from the elevator. My room was situated right next to the elevator and it made a loud beeping noise every time it was in use; so you know it was beeping all the time. It would wake me up really early in the morning!