酒店回复: Thank you for sharing your experience. We dont have any men that work at our front desk but we will certainly make every effort to address your concerns.
酒店回复: Thank you for staying with Hilton Garden Inn Waldorf. I will share your feedback with the team.
4.0分
其他
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Party group
Unfortunately, there was a group on our floor who partyed until after 3 a.m. They didn’t care about how loud they were and that the rest of us were trying to sleep.
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酒店回复: Thank you for sharing your experience. I am terribly sorry to hear that there was a noise issue. We are certainly diligent in our effort to remove any loud guest and please give us an opportunity to resolve this if it were ever to happen again. Safe Travels
4.0分
家庭亲子
Good service and clean. Pay to park is ridiculous and most places offer a free breakfast.
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酒店回复: Thank you for sharing your experience. I will share your comments with the team.
4.0分
情侣出游
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Our room showed its age a bit some rust on bathroom fixtures, and peeling bathroom wallpaper but it wasnt horrible. Entrance light to the room was burnt out. Everything else was fine and the restaurant was surprisingly good.
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酒店回复: Thank you for your feedback we will your concerns addressed with our maintenance team
2.0分
其他
Stayed 5 days and had no room service. No ventilation in the bathroom.
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酒店回复: Hello, Thank you for your feedback regarding your stay at our property. I have addressed your concerns with the housekeeping team. Please accept our sincerest apologies for the missed cleaning.Please feel free to contact with any additional concerns you may have. Thank you for your business.
客户服务很棒。现在停车要收费了,但网站和地图上仍然显示免费停车。我们睡的床非常不舒服,早上起来背很疼。
菜单上的食物选择极其有限——晚餐真的只有10种选择。我们第一个房间的恒温器坏了;前台的年轻女士非常出色,她试着修好了它,然后把我们换到了附近的房间。地毯又旧又脏,桌子摸起来摇摇晃晃的。我还在梳妆台边上发现了一些干粮。我在这里住过很多次,但再也不会来了。
不会再住了
酒店设施陈旧肮脏。他们给我安排的第一个房间闻起来有股陈旧的烟味,地毯也很脏。大堂看起来不错,但一出电梯,走廊就脏兮兮、破旧不堪,房间也一样。早餐很贵,和大多数酒店免费提供的早餐一样。
我和妻子过去曾多次入住此地,我们非常喜欢这里。但截至撰写这篇评论时(2025 年 3 月 17 日),他们现在向客人收取每天 10 美元的停车费,以牟取暴利。以前停车一直免费。除此之外,这个地方还不错。但现在有了新的隐藏停车费用,这太疯狂了,尤其是对于没有停车场服务员或室内车库的地方。
描述说有游泳池,结果没有,停车要付费,没有免费早餐。每晚250英镑,很普通。
伟大的
Party group
Unfortunately, there was a group on our floor who partyed until after 3 a.m. They didn’t care about how loud they were and that the rest of us were trying to sleep.
Good service and clean. Pay to park is ridiculous and most places offer a free breakfast.
Our room showed its age a bit some rust on bathroom fixtures, and peeling bathroom wallpaper but it wasnt horrible. Entrance light to the room was burnt out. Everything else was fine and the restaurant was surprisingly good.
Stayed 5 days and had no room service. No ventilation in the bathroom.