酒店回复: Dear guest,Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for any inconvenience you encountered during your stay.Your comfort and satisfaction are very important to us, and we regret that we fell short in providing the level of service you deserve. Please know that your comments have been shared with our team so we can address the issues and make the necessary improvements.We genuinely value your input, and we hope you’ll give us another opportunity to provide you with a much better experience in the future.
酒店回复: Dear guest,Thank you for staying with us at the Residence Inn, and for taking the time to share your feedback. I’m truly sorry to hear that your experience was affected by concerns regarding the appearance of our staff.Please know that we take your comments seriously. Professionalism and presentation are key parts of the service we aim to provide, and we regret falling short of your expectations. We are addressing your concerns internally to ensure that our team upholds the high standards we expect and that our guests deserve.Your comfort and satisfaction are very important to us, and we appreciate the opportunity to improve. We hope you will consider giving us another chance to provide you with the quality experience you expect from Residence Inn.
房间很大,有厨房,微波炉,锅具和餐具可以自己简单烹饪。早餐有小瓶牛奶可以带回房间吃早饭。就是周围没超市,步行10分钟有几家当地的餐馆。适合自驾
一切都很棒,但一晚的价格实在太贵了。
我真心希望得到这次住宿的补偿,我是一名老年人,却没有人主动帮我拿行李。我回到房间时听到好几只狗叫,我告诉了管理人员,他们确实解决了问题。然而,我整晚都听到像是垃圾车装卸货物的轰隆声。早上,我从一楼的窗户往外看,发现有两台巨大的发电机,这解释了为什么持续不断的轰隆声。请考虑这条提醒,即使不是为了我,也为了以后的客人。此致
一些明显的小问题
入住体验很艰难。卧室空调嘎嘎作响。客厅里挤满了想要吹干的工业风扇……还有蚂蚁。一开始房间已经订满了,无法搬走。如果没有空房,就只能换一家酒店了。最后换到了另一个房间。如果不是因为这些小问题,本来应该是一次愉快的入住体验。
前台工作人员Sharon非常友好。我入住期间,房间里的电视一直坏着。我联系了前台,无线系统的第三方人员打电话过来,让我重启系统两次,但仍然不行。
Nextdoor 关门似乎不太好。但这确实让社区更安静了。
漂亮干净的地方,停车方便,而且不会错过任何美景!推荐!
房间里有2张床,沙发床真的不舒服。但除此之外,其余一切都很完美。
价格合理的酒店。早餐工作人员不太细心,衣着糟糕,外表也很糟糕。
一切都很完美!