酒店回复: Dear Linda,Thank you for taking the time to let us know about your experience while staying with us. Your experience of your recent stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Housekeeping team, so we can do our best to ensure this does not occur again.Our property has a full renovation planned for November 2025, so we hope you choose to stay with us again when your travels bring you back to the area.
酒店回复: Dear Kimberly,Thank you for taking the time to let us know about your experience while staying with us. Your experience of your recent stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure this does not occur again.Our property has a full renovation planned for November 2025, so we hope you choose to stay with us again when your travels bring you back to the area.
酒店回复: Dear Katelyn,Thank you for taking the time to let us know about your experience while staying with us. Your experience of your recent stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the housekeeping team, so we can do our best to ensure this does not occur again.Our property has a full renovation planned for November 2025, so we hope you choose to stay with us again when your travels bring you back to the area.
非常满意的
多次入住,非常适合自己做饭的旅行。酒店对面是new England 运动中心,是新英格兰地区非常有名的冰球运动中心,每天都有孩子训练冰球,周末各种青少年比赛,随时可以溜过去看看
泳池房不开放。空调压缩机声音非常大。酒店很老旧,但因为它就在曲棍球场对面,所以还是选了这里。
这家酒店最近重新装修过,干净整洁,环境不错。它更适合商务人士或其他需要长期租住的客人。我没有任何不满。
这房间很脏。沙发垫凹陷,而且满是污渍。折叠床的床垫垫已经磨损,而且有污渍。床垫本身沾满了各种液体。浴缸也开始剥落。
厨房橱柜里的东西不知是谁留下的?毯子上粘着洗衣服的碎布。万豪这个名字曾经意味着品质。我看了另一间房,那是唯一可用的房间。显然,那是一间无障碍客房。无障碍淋浴间里长满了霉菌。这完全不可接受。
建筑师应该有义务在他们设计的酒店里睡一个月。这家Residence Inn酒店的空调就放在床边,噪音大得让人难以入睡。只有一楼的房间才有外部空调。
浴缸边缘的填缝非常粗糙,缝隙很大,还有霉菌,服务员根本不清理。
需要翻新。我们入住的第一个房间,浴缸的油漆剥落了。第二个房间稍微好一点,但浴室里的风扇噪音太大。走廊似乎通风不畅,有异味。有孩子到处乱跑,无人看管。更糟糕的是,他们的房卡系统坏了,所以他们无法提供房间钥匙。必须由工作人员亲自护送到房间。非常不方便,虽然我们只住了一晚,但退房时问题还没有解决。我们不会再住这里了。
我们住得很愉快。员工很棒,早餐很美味,健身房也很棒。
有一点:折叠床可以再舒服一点。
房间整体很棒,我们很欣赏无障碍设施。比其他大多数地方都好得多!
酒店住宿很糟糕。广告上说折叠沙发适合睡觉,但实际上并不合适。监狱里有更舒适的床。当我抱怨时,我被带到四楼去拿一张折叠床,正如店员所说,“可能更厚”。两张床垫都是一英寸厚。我只能睡在地板上。万豪酒店应该感到羞耻。Orbitz 应该感到羞耻,因为它收了我的 177 美元,却在广告上说房间里有一张适合睡觉的折叠沙发。
这家酒店非常破旧,前台的工作人员喜欢躲起来玩手机。我等了将近 10 分钟才等到前台工作人员来检查我,因为他在后面的房间里玩手机。
我们的房间很糟糕。最近的架子都挂在墙上,无法使用,梳妆台没有抽屉,台面上粘着食物,房间里到处都是硬木地板的盒子,孩子们可能会弄伤自己,浴缸生锈了,排水口也没有,我们的房间里从来没有毛巾。我不得不去前台要毛巾。
虽然酒店宣传“包含早餐”,但也没有早餐。