酒店回复: Hi Lloyd,Thank you so much for taking the time to rate your stay. I sincerely apologize that your stay did not meet your expectations. I know that a false alarm is an inconvenience, but I am sure that you can appreciate that at times situations arise that are totally beyond our control. The safety of our guests is absolutely our number one priority here.We did our best to handle the situation in a fast and professional manor. We also try very hard to keep our food at breakfast stocked up plentiful and pride ourselves on the cleanliness of the property, a very full-time job during this time of year.However, we clearly missed the mark on these during your stay. I hope to have the opportunity to serve you better in the future.Sincerely,Karen
酒店回复: Simon,Please accept my sincerest apologies that your stay did not meet either of our expectations. We strive everyday, to give our guests a legendary guest experience. We for sure missed the mark on your visit. Once again, my sincerest apologies. It is my hope to have the opportunity to serve you better in the future.Sincerely,Karen
2.0分
其他
原文
翻译提供方：Google
游泳池停止使用，房间里的淋浴没有水压，热水也很少
5.0分
其他
Comfortable stay
Hotel was clean, smelled great and was in good shape. AC was perfect. Staff friendly.
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酒店回复: Thank you for taking the time to rate your stay with us. We look forward to serving you again in the future.
3.0分
家庭亲子
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We were put on a floor which was in the process of renovations. There was no flooring in the hallways. This was very disappointing. The fridge in our room was not working properly. The breakfast was mediocre with no fresh fruit to be found during our four day stay. On a positive note the bed was comfortable.
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酒店回复: Dear, Angela,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay with us. We understand how disappointing it must have been to be placed on a floor undergoing renovations, and we truly regret the disruption this caused.We also apologize for the issue with the refrigerator and the breakfast offerings not meeting your expectations. Your comments have been shared with our maintenance and food service teams so we can make immediate improvements.On a positive note, we're glad to hear you found the bed comfortable and were able to get some rest. We appreciate your patience during our renovation period, and we hope you'll consider giving us another chance in the future to provide a much-improved experience.
5.0分
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Great hotel
Bed was comfortable, check in and out was super quick and easy, located very close to restaurant. Would definitely stay here again
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酒店回复: I am happy to see that you enjoyed our beds, location and easy check in and our process. We thank you for choosing to stay with us at the Ramada by Wyndham in Camrose and look forward to serving you again in the future.
5.0分
其他
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My own fault, I was late for breakfast, but stilll within the time frame, eggs were gone, none available, no 'to go' cups. Had some trouble with door opener.
I enjoyed my stay otherwise and will return.
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酒店回复: I am happy to see that you enjoyed your time with us despite not having a great breakfast selection. We do our very best to ensure that this does not happen but unfortunately from time to time it does. I will talk to the team about ensuring there is ample selection at all times. We look forward to serving you again in the future.
5.0分
其他
It was a quick overnight and gone but it was everything we needed. Would definitely stay there again.
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酒店回复: Good morning Janice,Thank you so much for choosing to stay with us at the Ramada by Wyndham in Camrose. I am happy to see that you enjoyed your stay with us. We look forward to serving you again in the future!
5.0分
其他
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Best place to stay in Camrose!
Its the best place to stay in Camrose! The staff is amazing, thry do anything they can to be of assistance. The hotel is clean, efficient, has a good breakfast and nice breakfast room. Many choices girctyoes of rooms including a gorgeous upgrade "Honeymoon Suite." They have a pool and hottub. Whats not to like?
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酒店回复: Thank you so much for choosing to stay with us at the Ramada by Wyndham in Camrose. I am so happy that you have been enjoying your time with us. We look forward to serving you again in the future!
酒店非常安静干净。地理位置优越，附近有不错的餐厅、超市，去哪儿都很方便。
对于 Ramada 来说，情况可能会好得多
早上 5:45 误报火灾，早上 8:30 鸡蛋和香肠都卖完了，地板上满是泥巴。
入住的第一个房间根本没有打扫或整理。第二个房间的电视坏了。第一天早上 7:30 时，早餐几乎吃不完。
游泳池停止使用，房间里的淋浴没有水压，热水也很少
Comfortable stay
Hotel was clean, smelled great and was in good shape. AC was perfect. Staff friendly.
We were put on a floor which was in the process of renovations. There was no flooring in the hallways. This was very disappointing. The fridge in our room was not working properly. The breakfast was mediocre with no fresh fruit to be found during our four day stay. On a positive note the bed was comfortable.
Great hotel
Bed was comfortable, check in and out was super quick and easy, located very close to restaurant. Would definitely stay here again
My own fault, I was late for breakfast, but stilll within the time frame, eggs were gone, none available, no 'to go' cups. Had some trouble with door opener.
I enjoyed my stay otherwise and will return.
It was a quick overnight and gone but it was everything we needed. Would definitely stay there again.
Best place to stay in Camrose!
Its the best place to stay in Camrose! The staff is amazing, thry do anything they can to be of assistance. The hotel is clean, efficient, has a good breakfast and nice breakfast room. Many choices girctyoes of rooms including a gorgeous upgrade "Honeymoon Suite." They have a pool and hottub. Whats not to like?