酒店回复: Thank you for your wonderful feedback! We’re delighted to hear you had a comfortable and enjoyable stay while your home was being renovated. It’s fantastic to know that Sara and Marsha provided exceptional service we will certainly pass along your compliments. We're also glad the in-room features met your expectations. We appreciate your recommendation and hope to welcome you again in the future.
工作人员非常乐于助人，尤其是在 Sage & co 餐厅。如果您喜欢健康早餐，我推荐格兰诺拉麦片能量碗。设施很棒——健身房里可以再加一个长凳，因为我们共用一个，而且肯定还有空位。房间每天都打扫，水和洗漱用品供应充足。我们在这里住过，还去了班夫和贾斯珀。如果不介意开车的话，这两个地方都很方便。
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酒店回复: Thank you for sharing your experience with us! We're so happy to hear that you enjoyed our staff's service, especially at Sage & Co, and we’ll definitely keep your suggestion for a second gym bench in mind. It’s great that you found everything to your liking, from the cleanliness of your room to the convenience of our location for exploring Banff and Jasper.We hope to welcome you back soon for another stay, and perhaps to try more of our healthy breakfast options!
酒店回复: Thank you for sharing your experience with us. We sincerely apologize that you did not receive the room type you originally booked due to an overbooking situation. We understand how frustrating this must have been, and we regret the inconvenience caused during your stay.We’re also sorry to hear about the disturbances in the pool area. The behavior you described is certainly not the standard we aim to uphold, and we regret that it was not addressed more effectively during your visit. Your feedback has been shared with our team to ensure better monitoring and guest experience moving forward.As part of our apology, you should have received a goodwill gesture of 10,000 Marriott Bonvoy points. Could you please confirm whether those points have been credited to your account?We appreciate your patience and hope we can welcome you back for a much-improved experience.Sincerely,
非常好！景观很别致
我们非常喜欢这家酒店。它非常棒，也很干净。房间也超级宽敞。泳池/水疗中心很赞！
我们住得很愉快。希望下次还能再来！
卡尔加里最佳住宿地点之一。一年内第三次入住，从未失望过😁
因为家里装修，我入住了这家很棒的酒店。体验非常棒。我强烈推荐这家酒店。餐厅早餐的Sara和Marsha，以及早上前台的Sara，都非常出色。她们热情友好，知识渊博，而且非常可靠。房间舒适放松。洗手间的动态灯和电视开机音量调得很低，都给我留下了深刻的印象。这些小细节让这家酒店在我心中排名第一。很棒的住宿体验。
住宿体验一般
虽然人不多，但他们把我们安排在了酒店中间一个奇怪的房间。
没有朝外的窗户，而且有股霉味。
我儿子对没有遮光窗帘感到不满。
我对无障碍浴室不太满意，我们根本不需要。
工作人员很友好，但住宿体验并不愉快。
员工友好且知识渊博——非常乐于助人且专业——我们入住期间（周三至周六，9月3日至9月7日），Sage and Company 的早班工作人员/服务员非常细心友好，Suwion 的晚班接待员也非常专业、周到且友好。总而言之，入住体验非常棒。
我还在等*******向酒店申请退款的结果……这家酒店超级干净，床也很舒服，但千万别住在中庭那边。噪音太大，任何细微的噪音都会被放大1000倍。一直到深夜，早上6点就开始响了。房间里的空调很弱，根本无法掩盖噪音。他们真的需要白噪音机，因为噪音回声这么大，他们没有其他办法来控制。我能听到准备早餐和婚礼的每一把刀叉的声音。每个人的声音，泳池的声音，所有的一切……！住得一点也不安宁。
工作人员非常乐于助人，尤其是在 Sage & co 餐厅。如果您喜欢健康早餐，我推荐格兰诺拉麦片能量碗。设施很棒——健身房里可以再加一个长凳，因为我们共用一个，而且肯定还有空位。房间每天都打扫，水和洗漱用品供应充足。我们在这里住过，还去了班夫和贾斯珀。如果不介意开车的话，这两个地方都很方便。
他们显然超额预订了，所以我没能订到我预订的房间。他们提供免费早餐，但没有折扣。泳池里客人的问题很多，但工作人员在两天里都没有采取措施解决。大约有20到25个无人看管的孩子在水滑梯上跳来跳去，扰乱了其他使用泳池的客人。