*The bathroom floor was dirty (black stains) when we arrived .
*Housekeeping did not show up the following day. I called the front desk at 3 pm to request for housekeeping/towels and was told someone was on the way. Nobody showed up so i went to the front desk at 7 pm and the lady told they did not provide daily housekeeping unless I had requested for that at check in.
3.0分
情侣出游
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Our room seem to have a smell to it when we first got there, turned on the AC, went to dinner and it was gone when we returned. There wasn’t an extra blanket in the room. She is cold, I am hot…go figure, and extra blanket would have been nice.
5.0分
其他
Family time
Great clean and comfortable hotel. Front desk gentleman was great and helpful. Breakfast area was clean and the food was hot and good.
1.0分
其他
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Hot mess
The room we were give was unlocked and wide open when we arrived The a/c did not work, there were bare wires on the floor by the a/c unit. We just packed up and left drove the extra hour home.
1.0分
家庭亲子
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Shower had a lot of hair left from a previous shave, water in bathroom sink didn’t drain, outlet in bathroom didn’t work, carpet was soaked from the air conditioner, lock on the door didn’t work, beds were dirty when you pulled back the blankets, washer and dryer didn’t work and nobody said anything at check in, we were in town for a basketball tournament and really needed to wash, never had such a terrible room at a Holiday Inn.
2.0分
商务出差
The room we got smell like mildew or someone mopped with a dirty mop and the front desk acted like that was normal until I complained
5.0分
家庭亲子
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Jennifer at the front desk was amazing. From the moment we check in she was just the sweetest. She took care of me and my family all night. I had a bad experience at a previous hotel and had to find a new one which was the holiday inn last minute and I’m glad I did. She upgraded me help me with washing my kids uniforms for their game gave us everything we needed to help ease the anxiety I had when I first came in. The best experience I’ve ever had at a hotel. She is amazing and kept a smile and me laughing. Five stars just from her alone! Thank you for everything! You are amazing Jennifer.
4.0分
其他
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Great stay for overnight!
Hotel and room very clean. Front desk staff was friendly upon checking in and leaving. We had great water pressure and hot water in room. Downfalls were feathered down pillows aren’t great for me and there was no body wash in dispenser in shower. Minor things that could be corrected.
4.0分
情侣出游
I loved the room, but the air conditioner was very loud when turning on throughout the night. The bed sheets were so soft, and the bed was comfy.
4.0分
家庭亲子
Real basic hotel. Bed was comfy but squeaky, carpet felt moist… but over all clean
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酒店回复: Dear David,Thank you for taking the time to share your feedback. We're glad to hear you found the room clean and the bed comfortable. We appreciate your comments about the squeaky bed and carpet condition—those concerns have been shared with our maintenance team for review and improvement.Your input helps us enhance the guest experience, and we hope to welcome you back again soon.Warm regards,Guest Relations
*The beds are old and squeeky.
*The bathroom floor was dirty (black stains) when we arrived .
*Housekeeping did not show up the following day. I called the front desk at 3 pm to request for housekeeping/towels and was told someone was on the way. Nobody showed up so i went to the front desk at 7 pm and the lady told they did not provide daily housekeeping unless I had requested for that at check in.
Our room seem to have a smell to it when we first got there, turned on the AC, went to dinner and it was gone when we returned. There wasn’t an extra blanket in the room. She is cold, I am hot…go figure, and extra blanket would have been nice.
Family time
Great clean and comfortable hotel. Front desk gentleman was great and helpful. Breakfast area was clean and the food was hot and good.
Hot mess
The room we were give was unlocked and wide open when we arrived The a/c did not work, there were bare wires on the floor by the a/c unit. We just packed up and left drove the extra hour home.
Shower had a lot of hair left from a previous shave, water in bathroom sink didn’t drain, outlet in bathroom didn’t work, carpet was soaked from the air conditioner, lock on the door didn’t work, beds were dirty when you pulled back the blankets, washer and dryer didn’t work and nobody said anything at check in, we were in town for a basketball tournament and really needed to wash, never had such a terrible room at a Holiday Inn.
The room we got smell like mildew or someone mopped with a dirty mop and the front desk acted like that was normal until I complained
Jennifer at the front desk was amazing. From the moment we check in she was just the sweetest. She took care of me and my family all night. I had a bad experience at a previous hotel and had to find a new one which was the holiday inn last minute and I’m glad I did. She upgraded me help me with washing my kids uniforms for their game gave us everything we needed to help ease the anxiety I had when I first came in. The best experience I’ve ever had at a hotel. She is amazing and kept a smile and me laughing. Five stars just from her alone! Thank you for everything! You are amazing Jennifer.
Great stay for overnight!
Hotel and room very clean. Front desk staff was friendly upon checking in and leaving. We had great water pressure and hot water in room. Downfalls were feathered down pillows aren’t great for me and there was no body wash in dispenser in shower. Minor things that could be corrected.
I loved the room, but the air conditioner was very loud when turning on throughout the night. The bed sheets were so soft, and the bed was comfy.
Real basic hotel. Bed was comfy but squeaky, carpet felt moist… but over all clean