The room was filthy, and our front door did not work. Did not lock and they had to move us to a different room after we had already unpacked. The new room was just as filthy!! Hair everywhere in the bathroom area.....sheets were dirty. It was gross.

I don’t like to give bad reviews if I don’t absolutely have to. This hotel was just overall not a good experience. The first 2 rooms we were put in were dirty! They clearly had not been cleaned nor the sheets changed. There was something VERY questionable on the toilet seat that definitely was not safe to sit on! Sheets were dirty on both beds and the pull out couch was full of dirt! They were nice enough to give us different cleaner rooms! Saturday the fire alarm went off for a solid 20 minutes With no fire. Then the elevators didn’t work all day after that. All kinds of different people in and out all of the time. And the smell in the hallways is a story of its own. So very disappointed!

Great location and good breakfast. However, the rooms are lacking comfortability. When we checked in we found that the bathroom door was almost completely falling off and was only held on by 1 hinge. We immediately called and asled to switch rooms. They moved us to a new room, when we arrived into the new room it smelt musty and we found that window had been left opened during the thunder storm and the carpet was soaked. When I told the front desk they stated that it has never happened before and pretty much made me feel like I was lying. We stayed 2 nights and the floor is still soaked. We wjll not be coming back to this hotel.

Nice and clean property for a one night stay in Dallas. Pool area was pleasant and breakfast room was nice. Room sleeps 4 people but there are only two bath towels, one face washer and one hand towel. Enough toiletries for only one person.