酒店回复: Thank you for noting our clean, spacious rooms and nearby dining. We appreciate your feedback on amenities and will keep working to improve. We hope to welcome you back again soon!
酒店回复: Hello Tasha,First off, thank you for giving us a try. We are sorry to know you experience was not top notch as that is always our goal. We hope to do a better job for you if you choose Renaissance Dallas Addison once again.Kind regards,
3.0分
商务出差
原文
翻译提供方:Google
电梯发出的噪音很吓人,而且房子本身有点旧
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酒店回复: Thank you for your feedback. We will address the elevator noise and note your comments on the property’s age. We are glad you shared your experience and look forward to welcoming you back!
酒店回复: Hello Don,We apologize that your reservation was not 100% correct. We certainly hope this does not happen again that next time your travels bring you to Renaissance Dallas Addison. Thank you,
5.0分
家庭亲子
原文
翻译提供方:Google
工作人员非常友好,乐于助人。房间宽敞、干净、舒适
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酒店回复: Thank you for your high recommendation. It is wonderful to hear that you had a great stay and found our team helpful and accommodations clean. The pleasure would be ours to welcome you back!
5.0分
家庭亲子
Staff is friendly, courteous and helpful. Rooms were spacious, clean and comfortable
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酒店回复: Thank you for your perfect rating of Renaissance Dallas Addison Hotel. We are delighted you had an excellent stay and appreciated our friendly team and comfortable accommodations. We hope to have the pleasure of welcoming you back!
5.0分
其他
Stay here for sure
Super nice place....staff was great
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酒店回复: Thank you for your high recommendation. We are delighted you had an excellent stay and were pleased with our comfortable accommodations and friendly team. We hope to have the pleasure of welcoming you back!
5.0分
家庭亲子
Great customer service and relaxing atmosphere. clean and beautiful grounds
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酒店回复: Thank you for your perfect rating of Renaissance Dallas Addison Hotel. We are glad you had a great stay and were pleased with our helpful team and clean accommodations. We cannot wait to welcome you back for another relaxing stay!
5.0分
其他
The guy who checked me in was very nice, informative, he gets 10 stars. Thank you!!!
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酒店回复: Hello Doneica,Thank you for joining us at Renaissance Dallas Addison Hotel. We are pleased to know you found our Guest Receptionist to be helpful and make your stay more enjoyable. We look forward to seeing you again.Best regards,
我和妻子入住艾迪生的文艺复兴酒店时,感觉一如既往地棒极了。我们每次来这里都会住这家酒店,因为这里的食物美味,房间干净宽敞,服务也一流。我要特别感谢前台的Arthur,他非常友善,也很专业。我已经住这家酒店很多年了,他知道我和我妻子的名字,而且总是把我们照顾得无微不至。由于那天晚上客房服务很忙,Arthur甚至帮我安排了客房送餐服务,以确保我在客房服务关门前拿到餐食。非常感谢Arthur和全体员工!谢谢!
房间干净宽敞,这是一家活动酒店,也是航空公司的中转酒店,咖啡厅还不错,没有自动售货机,步行距离内有很多餐厅,健身房还可以,游泳池还可以,没有代客停车,行李员也有限
很失望,我以为我预订的是普莱诺的万丽酒店,那家酒店太棒了。艾迪生……整个酒店都有一股异味。我的房间
闻起来像是管道出了问题,排水也出了问题,晚上淋浴发出很大的噪音,没有行李员,房间很一般,走廊和门状况不佳。我的门总是卡住,关不上。我去酒吧试过一次,服务很差。不推荐去普莱诺的酒吧。
电梯发出的噪音很吓人,而且房子本身有点旧
日期填错了,我晚到了一天。我已经付了31号的房费……然后又在酒店付了1号的房费……真是糟透了。以后我会直接联系酒店……省去中间商的麻烦。
工作人员非常友好,乐于助人。房间宽敞、干净、舒适
Staff is friendly, courteous and helpful. Rooms were spacious, clean and comfortable
Stay here for sure
Super nice place....staff was great
Great customer service and relaxing atmosphere. clean and beautiful grounds
The guy who checked me in was very nice, informative, he gets 10 stars. Thank you!!!