酒店回复: Jeff, it’s wonderful to hear you had a great time at Renaissance Austin Hotel. The team is thrilled that Hannah and Janice made such a positive impact on your stay. It’s great to know you appreciated the spacious rooms and prime location. Thank you for your high recommendation!
酒店回复: Hello Elia, thank you for the fantastic review! We're glad your family enjoyed the pool and dinner, and that our team helped make your stay more enjoyable. We look forward to your next visit!
酒店回复: Hello, thank you for the wonderful review! We're thrilled to hear that you enjoyed the ribeye and had a great stay with us. It's always a pleasure to welcome you back, and we're so glad your wife enjoyed the local shopping and views. Looking forward to your next visit to Austin!
酒店回复: Hello Jonathan,Congratulations on your marriage! We're honored you chose to celebrate such a special day with us. It’s wonderful to hear that you enjoyed your stay and that the gesture from our front desk team made your visit even more memorable. Wishing you both a lifetime of happiness! We’d love to welcome you back anytime!
酒店回复: Richard, it is concerning to hear about these unexpected charges. The team is always committed to resolving such matters efficiently and ensuring clear communication. Please rest assured that they are looking into this situation to address and resolve it.
酒店回复: Tom, thank you for staying with us at the Renaissance Austin Hotel. We're thrilled that you and your girl had a memorable Valentine's celebration and appreciated the quick room service and delightful breakfast. We look forward to welcoming you both back for more special moments.
酒店回复: Luis, thank you for staying with us at Renaissance Austin Hotel. We're delighted you loved your experience. We appreciate your suggestions, as guest feedback is invaluable to us. It's wonderful to know you enjoyed your stay overall, and we hope to have the pleasure of welcoming you back soon.
酒店很不错
很棒的地方。服务周到。泳池、步道和露台餐厅都很好。
这酒店一如既往地令人满意，服务也一直都很好。我点的墨西哥农夫早餐（huevos rancheros）送到房间时，味道好得令人难以置信！咖啡又浓又香……幸好我多要了奶油和糖！酒店位置极佳，靠近植物园的商店以及The Domain购物中心。离Whole Foods超市、H-E-B超市、Gateway电影院和许多好餐馆也很近，很多都在步行距离之内。房间很大，浴室里备有Aveda产品（洗发水、护发素、沐浴露、洗手皂），这个细节非常棒！
唯一让我不太满意的是，他们最近开始对露天停车场收取自助停车费……我在2024年1月31日支付了20美元。我一点都不喜欢这样。直接把这笔费用包含在房费里，然后说停车免费不好吗？
太棒了！
Hannah 是我遇到过的最好的礼宾员，她人也特别漂亮！她让你感觉自己受到重视，倍感温馨。Janice 会称赞你的住宿体验，让你的体验更加完美。房间很大，而且是最精致的。这绝对是五星级酒店！！！推荐这家酒店，因为它地理位置优越，但总的来说，它体现了美好生活的奢华！
奥斯汀周末之旅
我们住得很愉快，孩子们很喜欢室内泳池。我们在酒店餐厅吃了晚餐，菜品非常美味。前台工作人员非常友好，还提供了附近餐厅的信息。我们一定会再来这家酒店。
那份肋眼牛排没有让我失望。
我每次去奥斯汀都会住文艺复兴酒店。服务快捷友好。餐厅很棒。房间宽敞干净。我妻子很喜欢附近的商店，而且景色也很棒。
太棒了！房间无可挑剔，前台服务也很棒。我当天早些时候告诉他们我们结婚了，他们就送了一大束玫瑰花到我们的房间。一流的服务
退房后卡上出现未经授权的扣款
我丈夫和女儿住在这里，入住后整个住宿期间只使用现金。他们退房回家后，我丈夫开始注意到酒店收取了费用。不是一两笔，而是六七笔。他打电话给酒店，酒店说这些是他入住期间的收费……他所有东西都用现金支付。酒店在调查并查看收据后撤销了这些收费。但几天后，又出现了更多收费。这次我打电话给经理，他说他会调查一下，并在当天给我回电话。但已经过去好几天了，我们仍然没有收到任何消息，这些费用仍然在他的卡上。
我和女朋友在情人节住在这里。我们享受到了客房服务，快捷又周到。我们度过了一个美好的夜晚，第二天早上还在酒店餐厅享用了丰盛的早餐。
参观国会大厦
地理位置优越。如果能提供免费欧陆式早餐就更好了。扶手太低，不适合带孩子，这让我有点不安。不过其他一切都很棒。