Needs detail update. Not a good mattress, heater was really noisy. Grout missing bathroom floor tile. Washington Blvd was very scary drive in the dark!
5.0分
家庭亲子
Enjoyed our stay.
My son loved the inside pool and the breakfast.
The staff were really friendly.
4.0分
其他
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The staff were phenomenal. I appreciate their attentiveness. They always acknowledged us coming and going. Clean rooms were an added bonus along with the lobby.
5.0分
其他
Everyone was awesome in making sure my stay was comfortable and pleasant. Front desk staff Marcus was very friendly and helpful and the manager was amazing.
5.0分
商务出差
Clean room and amazing staff
5.0分
其他
Amazing Front desk staff, friendly and professional.
5.0分
商务出差
Great staff and cleaning services.
5.0分
家庭亲子
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Had trouble finding it due to I-10 construction. So, we came in really late. Front desk was really nice and gave us a room close to the elevator for my 85-year-old Dad's convenience.
3.0分
家庭亲子
Beds were pretty comfortable- bathroom was not extremely clean. Also the air conditioner was very loud and rattling all night
2.0分
其他
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Find another place
Not what the pictures showed this place is run down nasty old and has a weird odor rooms are decent size terrible water pressure toilet didn't work not what I expected from a Marriot hotel never will stay in crap hole like this again elevator kept going out the poor front desk person had to stay by the elevator room on level 1 to keep resetting the elevator
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酒店回复: Dear Valued Guest, I'm truly sorry to hear about your recent experience . We truly regret the condition of the room and especially the difficulties you faced concerning the plumbing and the elevator. We can't adequately express our disappointment that you were subjected to such inconvenience. Rest assured, we are taking your feedback seriously and this matter has been shared with our Management team and we are doing everything possible to rectify the issues you've raised. Again, our sincere apologies for the discomfort experienced. We regret losing an esteemed guest like you and would appreciate an opportunity to recover your confidence in us.
Needs detail update. Not a good mattress, heater was really noisy. Grout missing bathroom floor tile. Washington Blvd was very scary drive in the dark!
Enjoyed our stay.
My son loved the inside pool and the breakfast.
The staff were really friendly.
The staff were phenomenal. I appreciate their attentiveness. They always acknowledged us coming and going. Clean rooms were an added bonus along with the lobby.
Everyone was awesome in making sure my stay was comfortable and pleasant. Front desk staff Marcus was very friendly and helpful and the manager was amazing.
Clean room and amazing staff
Amazing Front desk staff, friendly and professional.
Great staff and cleaning services.
Had trouble finding it due to I-10 construction. So, we came in really late. Front desk was really nice and gave us a room close to the elevator for my 85-year-old Dad's convenience.
Beds were pretty comfortable- bathroom was not extremely clean. Also the air conditioner was very loud and rattling all night
Find another place
Not what the pictures showed this place is run down nasty old and has a weird odor rooms are decent size terrible water pressure toilet didn't work not what I expected from a Marriot hotel never will stay in crap hole like this again elevator kept going out the poor front desk person had to stay by the elevator room on level 1 to keep resetting the elevator