酒店回复: Dear Jimena, Thank you for being our guest and for taking the time to review your stay with us. We are extremely sorry for the inconvenience you had with your room and that you felt it needed updating. We will share your comments with the appropriate individuals for our future plans. We also apologize for the unpleasant interaction you had with our associates, and we will address your concerns appropriately. We strive to provide excellent hospitality to every guests; therefore, we regret not meeting your expectations. On a positive note, we are glad to know that Destiny took great care of you, and we will share your kind compliments with her. It was our pleasure having you as our guest, and we look forward to welcoming you back soon.Sincerely,Chris CalvinGeneral Manager
酒店回复: Dear Kristal, Thank you for choosing Residence Inn Beaumont and sharing your experience. We are glad you liked our comfortable accommodations with a complete kitchenette and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Sincerely,Chris CalvinGeneral Manager
酒店回复: Dear Marilu, Thank you for sharing your excellent review of Residence Inn Beaumont! We are pleased to know how much you liked our accommodations. We want your stay with us to feel like home and be as comfortable as possible. It was a pleasure to have you as our guest, and we look forward to seeing you again soon. Sincerely,Chris Calvin,General Manager
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翻译提供方:Google
马桶无法冲水,报告后他们告知会修,但从未修过。
不推荐。
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酒店回复: Dear Johan, Thank you for choosing us for your recent visit. We are genuinely sorry for the maintenance issues you encountered and that we did not resolve this to your satisfaction. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We are grateful for your patience, and we hope you will consider staying with us again.Sincerely,Chris CalvinGeneral Manager
工作人员很友好,房间也很干净。早餐虽然每天都差不多,但总会有些小变化,而且味道很好。虽然酒店有些年头了,但维护得很好,下次我还会选择这里。
第一次住在这里,以后我还会选择这家酒店。这家酒店位于中心地带(15 分钟内),可到达我需要去的每个地方。从早餐到员工,服务都非常周到。
感谢万豪 Residence Inn 酒店。
房间太旧了,生锈了。所有家具都因潮湿而腐烂了。除了 Destiny 非常好之外,其他员工都很粗鲁
酒店布局漂亮,非常干净,工作人员乐于助人,非常有礼貌,乐于助人,非常高兴在这个位置再次入住,以及在我全国各地旅行期间的其他住宿,因为我们在这个位置受到的待遇
我和另外两名顾客在前台等了 20 分钟。我们甚至打电话但没有人接听或来到柜台。当这位女士最终出现时,她表现得好像没有什么问题一样!这就是糟糕的服务。为什么你会把带宠物的顾客安排在除一楼以外的任何楼层?!?由于吠叫而无法入睡,昨晚那里不止一位带着狗的顾客。如果一只狗必须去洗手间,它不会在电梯里等待。
我们很喜欢我们的房间。有小厨房真是太好了。工作人员很棒。有天晚上,我们遇到了一个问题,大厅里的一些客人吸烟,烟雾和气味飘到了整个大厅。前台和保安很好地解决了这个问题。
房间真的很好很干净。我们喜欢这里的布置和小厨房。工作人员非常友好和乐于助人。这是有史以来最好的酒店住宿之一!
没有订到房间,换了 3 次房间。装修后房间布置得不太好。周中早餐提前 30 分钟停止,没有做出任何努力来满足客人的需求。前台的女士们很棒,这也是我入住这家酒店的唯一原因。
我喜欢这个套房,一切都很漂亮,谢谢!
马桶无法冲水,报告后他们告知会修,但从未修过。
不推荐。