酒店回复: Jeneive, Thank you for taking the time to provide us with additional feedback from your stay. We apologize that your first room was not acceptable. As promised, we did apply the 10,000 points to your Bonvoy account listed on your reservation.
酒店回复: Hello Josh, Thank you so very much for this detailed review. It's feedback like this that really helps us stay motivated and continue to work on our opportunities. The crickets are a pain; we are constantly fighting to rid and keep our staff diligent in cleaning the lights and keeping the doors closed. This will be shared with our entire team to make some adjustments and continue to strive for 10's
酒店回复: Thank you very much for your feedback. We take pride in the cleanliness of our hotel. This will be shared with the team. We do try our best to ensure nature's creatures do not hop into the hotel or make into the guest rooms. We will continue to pay extra attention to this.
酒店回复: Thank you for the feedback you've shared regarding your stay. We are happy to hear the location was safe and serene. We will be excited to share that information with the team. We hope that you will visit us again in the future.
酒店回复: Thank you , Sylvi! We are happy to hear that you enjoyed your stay with us. Your feedback will be shared with our team. We look forward to seeing you in the future.
5.0分
其他
原文
翻译提供方:Google
物有所值
入住柜台的两位工作人员都非常友善和乐于助人。房间很好,物有所值。
酒店回复: Thanks a lot for your review, Jennifer! We hope to host you again.
酒店回复: Thank you very much for this thoughtful review! It has been shared with our team, this means a lot. We will continue to push for consistency with this service. We hope to welcome you back
5.0分
其他
原文
翻译提供方:Google
这家酒店很隐蔽,周围有很多树。价格实惠,非常舒适,员工服务也很好
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酒店回复: Thank you very much for this review! It means a lot and we hope to welcome you back.
5.0分
家庭亲子
原文
翻译提供方:Google
工作人员非常好,入住非常顺利。
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酒店回复: Thank you very much, Gerald for this review. It means a lot to our team. We look forward to welcoming you back whenever you're in Bedford.
臭气熏天的老建筑
周五入住,一到房间就闻到一股难闻的气味,然后我们发现冰箱漏水了,所以我打电话给楼下的前台,前台告诉我房间已经订满了,他会试着在第二天帮我换房间,我和我女儿睡得不好,因为旧的房间让我们整晚都没睡,第二天早上他们确实把我们换到了另一个好得多的房间,但房子真的很旧,需要更新。遗憾的是早餐还可以,不是我吃过的最好的早餐。我和经理谈了气味问题,她说她会给我 10,000 积分用于我的万豪旅享家。我退房时仍然没有看到我的 10,000 积分,希望我能得到我的积分,如果没有,那真的很难过,因为我们在那个房间里度过了第一晚,我在这里的整体住宿体验很一般,所以我不会再住在这里了,工作人员真的很好,很抱歉
很棒的住宿地点,友好的员工
早餐很标准。第一天或第二天他们开始提供一些丝质杏仁奶,然后在我入住的其余时间都用完了,这有点令人失望。除此之外,早餐还不错。工作人员都很有礼貌,非常友好。我不得不重新办理几次钥匙,每次互动都很友好。我确实注意到有些蟋蟀进入了我们的房间,卡在天花板的灯光下,酒店各处都有随机的死蟋蟀。除此之外,清洁度是完美的。我会再次入住这里,这是一个不错的空间,享受这家酒店提供的便利设施。
蟋蟀
抵达后,我查看了房间,发现房间提供了我一晚住宿所需的一切,甚至更多。但是,房间需要进行一些更新。桌子上方的灯没有灯泡,因此无法使用。住宿期间最令人不安的部分是在房间里发现死的和活的蟋蟀。这让我立即准备离开。
这处房产位于树林后面,环境安静,周围环绕着树木,因为后面的房产归城市所有,所以周围都是树木、鸟类和松鼠,非常安静、宁静和安全
我的儿子都住在附近,所以这对我来说很方便。酒店总是很干净,员工也很好相处。我在这里从来没有遇到过任何问题。住过 4-5 次。
愉快、安静的住宿
酒店靠近阿灵顿、沃斯堡和达拉斯,交通便利,但很安静,感觉像郊区,这一点我很喜欢。房间和大堂干净舒适。工作人员很友好。早餐食物还可以,虽然房间内没有太多座位。
物有所值
入住柜台的两位工作人员都非常友善和乐于助人。房间很好,物有所值。
在城里住了一周,住宿很棒,很舒适,阳光充足,前台其他员工在需要或有疑问时非常乐于助人。环境优美安静。下次再来时可能会再次入住
这家酒店很隐蔽,周围有很多树。价格实惠,非常舒适,员工服务也很好
工作人员非常好,入住非常顺利。