酒店回复: Hello Dinorah, Agradecemos tus comentarios sobre tu estancia. Lamentamos que el servicio de limpieza y la disponibilidad de agua en la habitación no hayan cumplido tus expectativas. También tomamos nota de tus observaciones sobre el desayuno. Tu experiencia es valiosa, y tus comentarios serán compartidos con el equipo de gestión para mejorar nuestros servicios en el futuro.
5.0分
朋友出游
原文
翻译提供方：Google
一切都很好，位置也很好。谢谢
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酒店回复: Hello Jorge,Nos alegra saber que tu estancia fue satisfactoria y que la ubicación del hotel fue de tu agrado. Agradecemos tu tiempo para compartir tus comentarios y esperamos que consideres visitarnos nuevamente en el futuro para otra experiencia agradable. ¡Te deseamos lo mejor en tus próximos viajes!
5.0分
其他
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Everyone was extremely nice and accommodating, the asst mgr was a little rude, maybe that is why the rest of the staff goes above and beyond.
The hotel was clean and quiet. I felt safe.
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酒店回复: Hello Kelli,Thank you for your feedback. We’re glad to hear you found the staff accommodating and the hotel clean and safe. Your comments regarding the assistant manager will be shared with our team to ensure we continue to provide the best experience for our guests. We appreciate you taking the time to share your thoughts.
5.0分
家庭亲子
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The hotel staff were polite and friendly. They allowed me to check in early and brought extra sets of towels and makeup removal pads to the room upon request. They even called the room after I checked in to make sure I located it okay and to ask if there was anything I needed. The front staff was extremely knowledgeable about the area and events happening around town. They recommended a few local places to check out for a birthday dinner. I will definitely stay at this property again.
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酒店回复: Hello Nicole,Thank you for sharing your positive experience with us. We're thrilled to hear that our staff made your stay enjoyable and that their recommendations enhanced your visit. It's always our goal to provide excellent service, and your feedback inspires us to continue doing so. We look forward to welcoming you back on your next trip!
5.0分
其他
The staff were very accommodating and friendly. They allowed us to rest earlier than expected due to flight times. Definitely recommending them.
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酒店回复: Hello Derrick,Thank you for recognizing our staff's efforts to make your stay more comfortable. We are delighted to hear that their friendliness and accommodating nature contributed positively to your experience. Your recommendation means a lot to us, and we hope you’ll visit again in the future to enjoy another pleasant stay.
5.0分
朋友出游
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Very pretty courtyard with a pool. And just pretty clean rooms at a good price. The only very minor issue I had is that the upstairs smelled a bit like there was too much moisture. But that a seriously a nitpick. Very nice place to stay and I am very pleased!
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酒店回复: Hello Ryan,Thank you for sharing your experience! We're delighted to hear that you enjoyed our beautiful courtyard, pool, and clean rooms at a great price. We appreciate your feedback regarding the upstairs moisture and will certainly take it into consideration for future enhancements. We're glad you had a pleasant stay and hope to welcome you back soon for another enjoyable visit.
5.0分
情侣出游
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This is a nice hotel. It was quiet and located near a lot of attractions and restaurants. Our room was clean and the bed was comfortable. The staff was friendly as well. If we're ever in the area again I'll stay here. If you like bbq, there is a great place right down the street called Spring Creek Barbeque. It was delicious! 😋
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酒店回复: Hello Melanie,Thank you for your positive review! We're delighted to hear you enjoyed our convenient location, cleanliness, and the comfort of your room. It's great to know our team made a positive impression on your stay. We hope you had a chance to enjoy some delicious BBQ at Spring Creek Barbeque. We look forward to welcoming you back on your next visit to the area!
5.0分
其他
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Amazing location! Right around the corner from Pennington Field. There are a plethora of restaurants close by (Pappadeaux, Chilis, Chick Filet, Chipolte, McDonalds, El Pollo Loco) as well as a QT and a Bank of America.
The staff are friendly and very helpful! AWESOME!!!
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酒店回复: Hello Charles,Thank you for your feedback! We're thrilled to hear that you enjoyed our amazing location and found the staff to be friendly and helpful. Your comments about the nearby restaurants and amenities will certainly be valuable to other guests. We hope to welcome you back in the future for another great stay!
5.0分
其他
Nice and clean
The room was nice and clean. The beds were a little uncomfortable but doable.
Great location for what we needed.
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酒店回复: Hello Shane, Thank you for your feedback. We’re glad to hear you found the room nice and clean and appreciated the location. Comfort preferences can vary, and we appreciate your understanding regarding the beds. Your insights are valuable, and we will share them with the appropriate team for consideration. We hope you had a great time in the area!
5.0分
家庭亲子
Nice stay. Very close to DCI band event we were attending. Good dining options very nearby.
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酒店回复: Hello James,Thank you for your feedback! We're glad to hear you enjoyed your stay and found our location convenient for the DCI band event. It's great to know you appreciated the nearby dining options as well. We hope you had a memorable time and look forward to welcoming you back for future events.
酒店的客房清洁服务实在令人失望。客房清洁服务并非每日打扫，需要您主动要求。房间里连一瓶水都没有，早餐种类非常有限，而且需要单独收费，尽管早餐已包含在房费中。
一切都很好，位置也很好。谢谢
Everyone was extremely nice and accommodating, the asst mgr was a little rude, maybe that is why the rest of the staff goes above and beyond.
The hotel was clean and quiet. I felt safe.
The hotel staff were polite and friendly. They allowed me to check in early and brought extra sets of towels and makeup removal pads to the room upon request. They even called the room after I checked in to make sure I located it okay and to ask if there was anything I needed. The front staff was extremely knowledgeable about the area and events happening around town. They recommended a few local places to check out for a birthday dinner. I will definitely stay at this property again.
The staff were very accommodating and friendly. They allowed us to rest earlier than expected due to flight times. Definitely recommending them.
Very pretty courtyard with a pool. And just pretty clean rooms at a good price. The only very minor issue I had is that the upstairs smelled a bit like there was too much moisture. But that a seriously a nitpick. Very nice place to stay and I am very pleased!
This is a nice hotel. It was quiet and located near a lot of attractions and restaurants. Our room was clean and the bed was comfortable. The staff was friendly as well. If we're ever in the area again I'll stay here. If you like bbq, there is a great place right down the street called Spring Creek Barbeque. It was delicious! 😋
Amazing location! Right around the corner from Pennington Field. There are a plethora of restaurants close by (Pappadeaux, Chilis, Chick Filet, Chipolte, McDonalds, El Pollo Loco) as well as a QT and a Bank of America.
The staff are friendly and very helpful! AWESOME!!!
Nice and clean
The room was nice and clean. The beds were a little uncomfortable but doable.
Great location for what we needed.
Nice stay. Very close to DCI band event we were attending. Good dining options very nearby.