酒店回复: Gracias por tomarse el tiempo de dejarnos una resena. Esperamos volver a verte.
5.0分
其他
原文
翻译提供方：Google
出色的
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酒店回复: Thank you so much for taking the time to rate us. We look forward to seeing you again!
3.0分
其他
原文
翻译提供方：Google
不
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酒店回复: Thank you, Cynthia, for taking the time to rate us! We really enjoy having you stay with us if there is anything we can do to make your stay better please don't hesitate to ask me.
4.0分
其他
原文
翻译提供方：Google
好的
4.0分
商务出差
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This property is being refurbished as we speak. As with so many hotels these days, they are ripping out the carpet and replacing with vinyl "wood" planks. I prefer the carpet. Nevertheless, this property is very convenient, clean, quiet on the back side, good ac, hot water, good tv, friendly staff, comfortable mattress.
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酒店回复: Thank you for taking the time to rate us and share your experience. Your feedback is very important to us.
1.0分
商务出差
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The female clerk called me about two minutes after I booked the room stating that they were overbooked and I wouldn’t be able to stay at the hotel and supposedly refunded me but haven’t received any confirmation on that yet also she wouldn’t give me number to corporate or let me speak to a manager and didn’t give her name
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酒店回复: Dear Andy, I would like to start off by apologizing for this behavior which is unacceptable. I will look into this matter and make sure it never happens again.
4.0分
情侣出游
Room just remodeled but still needs more to improve. Tub needs to be replaced and tub faucet needs to be replaced, very hard to adjust water temperature.
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酒店回复: Thank you for taking the time to rate us your feedback is very important to us.
3.0分
家庭亲子
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The staff was wonderful and our room suited our purposes.
However, they are currently undergoing renovation, and the old rooms really need attention.
We saw a few roaches, but they came and sprayed, which helped.
Our biggest issue was there was minimal air conditioning in the bedroom. We had a suite with a separate bedroom, and rather than having an air conditioner or even a fan, there was a dinner plate size hole covered by a vent where the AC was just supposed to waft in from the other room. It was in the 100s in San Antonio, so it was insufficient to keep that room cool.
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酒店回复: Thank you for taking the time to share your experience with us. I do apologize for any inconvenience we are working diligently to address these issues.
5.0分
情侣出游
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I really liked staying here its located by the highway, and had a great pool, however the property is currently under renovations(we could not hear the noise) and there was signs that local unhoused people are a nuisance. We had no breakin to our vehicle but they were digging out trash and down the street there people sleeping on sidewalks.
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酒店回复: Thank you for taking the time to share your experience. Your feedback is very important to us we are working towards improving these issues.
很好的酒店，位置很好
一切都很好。
早上接待处的小姑娘很细心。
下午则不然。
浴缸很脏
一切都好
一切都很棒
出色的
不
好的
This property is being refurbished as we speak. As with so many hotels these days, they are ripping out the carpet and replacing with vinyl "wood" planks. I prefer the carpet. Nevertheless, this property is very convenient, clean, quiet on the back side, good ac, hot water, good tv, friendly staff, comfortable mattress.
The female clerk called me about two minutes after I booked the room stating that they were overbooked and I wouldn’t be able to stay at the hotel and supposedly refunded me but haven’t received any confirmation on that yet also she wouldn’t give me number to corporate or let me speak to a manager and didn’t give her name
Room just remodeled but still needs more to improve. Tub needs to be replaced and tub faucet needs to be replaced, very hard to adjust water temperature.
The staff was wonderful and our room suited our purposes.
However, they are currently undergoing renovation, and the old rooms really need attention.
We saw a few roaches, but they came and sprayed, which helped.
Our biggest issue was there was minimal air conditioning in the bedroom. We had a suite with a separate bedroom, and rather than having an air conditioner or even a fan, there was a dinner plate size hole covered by a vent where the AC was just supposed to waft in from the other room. It was in the 100s in San Antonio, so it was insufficient to keep that room cool.
I really liked staying here its located by the highway, and had a great pool, however the property is currently under renovations(we could not hear the noise) and there was signs that local unhoused people are a nuisance. We had no breakin to our vehicle but they were digging out trash and down the street there people sleeping on sidewalks.