Staff was friendly and the place was very clean and updated. The Only problem we’ve had we found a large bug in our room. I let the front desk know then they inspected it. Everything was good. I would definitely come again.
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酒店回复: I sincerely apologize for the inconvenience you experienced during your stay with us. Your comfort and satisfaction are incredibly important, and I truly regret that we fell short.As a gesture of goodwill, I would like to offer you a complimentary breakfast during your next visit. We hope this small token reflects our commitment to making things right and providing you with the experience you deserve.Thank you for bringing this to our attention, and we look forward to welcoming you back soon.Warm regards,D.T MITCHELL
5.0分
家庭亲子
Excellent cleanliness, great breakfast selection. Really friendly staff. But the air conditioning in the common areas was too intense for us.
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酒店回复: Thank you so much for the rating, we appreciate your kind words. We hope to see you again soon
5.0分
其他
We attended a wedding at the stockyards and this was very close. We were very pleased with the large room as well
酒店回复: Thank you so much for your kind words. Hope to see you again soon
1.0分
其他
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Checked in around 330 thru hilton app for digital key. Waitied till 4pm to approach desk. Room wasnt ready for 30mins after check in. Everyone else coming in was getting rooms no waiting for them. Then charged the wrong amount for my room. I bought 2 breakfast but was only given one free voucher.
Easy location but never there again
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced during check-in. This is not the level of service we strive to provide, and I understand how frustrating this must have been.Please know that your comments have been shared with our management team, Your experience is important to us, and we are committed to making improvements based on your feedback. Thank you again for your valuable input and we hope to have the opportunity to better serve you in the future.
5.0分
其他
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Good Stay
Everything was excellent! The lighting in the room was very poor. Even when turning on every single light in the room. But other than that everything was fine! Minutes from the Stock Yards!
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酒店回复: Thank you for your kind words and thoughtful feedback! We're delighted you enjoyed your stay and truly appreciate you highlighting both the positives and areas for improvement. We look forward to welcoming you back soon for another great visit to Fort Worth!
5.0分
其他
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GREAT HOTEL
We had such a good weekend. The pools are amazing and very clean. The room was bigger than we expected. Clean and comfortable. We will only be booking here from now on!
酒店回复: Thank you for your feedback.
5.0分
其他
Our room was enormous, and very clean! Staff was great, had a good stay overall.
酒店回复: Thank you for your Feedback. We hope to welcome you back!
5.0分
情侣出游
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Although chrck in wasn't until 4 they were so kind and accommodating and allowed us to check in an hour early. The hotel was very clean and real nice and quiet. DT and Heather was amazing. DT was the most incredible front desk person!
很安静、舒适、美好
我住在牛镇附近，那里很漂亮而且很安静。酒店周围没有餐厅或咖啡店，但方圆10英里内有许多著名的餐厅。
嗯
Staff was friendly and the place was very clean and updated. The Only problem we’ve had we found a large bug in our room. I let the front desk know then they inspected it. Everything was good. I would definitely come again.
Excellent cleanliness, great breakfast selection. Really friendly staff. But the air conditioning in the common areas was too intense for us.
We attended a wedding at the stockyards and this was very close. We were very pleased with the large room as well
Checked in around 330 thru hilton app for digital key. Waitied till 4pm to approach desk. Room wasnt ready for 30mins after check in. Everyone else coming in was getting rooms no waiting for them. Then charged the wrong amount for my room. I bought 2 breakfast but was only given one free voucher.
Easy location but never there again
Good Stay
Everything was excellent! The lighting in the room was very poor. Even when turning on every single light in the room. But other than that everything was fine! Minutes from the Stock Yards!
GREAT HOTEL
We had such a good weekend. The pools are amazing and very clean. The room was bigger than we expected. Clean and comfortable. We will only be booking here from now on!
Our room was enormous, and very clean! Staff was great, had a good stay overall.
Although chrck in wasn't until 4 they were so kind and accommodating and allowed us to check in an hour early. The hotel was very clean and real nice and quiet. DT and Heather was amazing. DT was the most incredible front desk person!