酒店回复: Dear Linda,Thank you for staying with us at the Hilton Garden Inn Frisco and for your generous review. We appreciate you noticing our efforts to create a warm and pristine environment for our guests. We are overjoyed that you included us in your travel plans for the baseball tournament, and our location was convenient for everything you wanted to do on this visit. It is so pleasing to know that our guests are excited to return, and we look forward to your next visit. Sincerely,Monica TrichelGeneral Manager
酒店回复: Dear Dave, Thank you for sharing your experience! We’re thrilled you found our team friendly and accommodating and appreciated the convenience of being near your event. It’s also great to hear that the alternate transportation we arranged met your needs seamlessly. We strive to make every stay at Hilton Garden Inn Frisco stress-free and enjoyable. We look forward to welcoming you back for another visit in the future!Sincerely,Monica TrichelGeneral Manager
酒店回复: Dear Ned, It’s wonderful to hear you found the property welcoming and enjoyed the warm hospitality of our team at Hilton Garden Inn Frisco. However, we’re sorry to hear that the nearby event impacted your stay, and we appreciate your understanding. Our goal is to create a peaceful experience for all our guests, and we’ll work to address such challenges in the future. We’d love the opportunity to welcome you back for an even better visit!Sincerely,Monica TrichelGeneral Manager
这家酒店的员工很棒,非常友好。早餐不包含在房费内,但他们提供13美元的自助早餐,包含饮料,价格和你外出用餐差不多。咖啡很香浓!附近有购物场所,步行即可到达。酒店没有班车司机,但如果没有司机,他们会叫Lyft。不过要做好等待10-15分钟的准备。不要着急赶路,提前计划好就好。房间宽敞舒适。餐厅的晚餐很美味,价格也不贵,我们点了鸡肉阿尔弗雷多。泳池在室外,没有加热,仅供参考。
总体来说,入住体验很棒!酒店干净整洁。员工很棒!
交通便利,干净整洁,热情好客。
我们来这里是为了观看弗里斯科棒球锦标赛。我们很高兴看到内布拉斯加队入住,大堂也装饰得非常漂亮,仿佛在欢迎他们——真是太有趣了!地理位置优越,靠近莱德公园、餐厅和各种服务设施。我们一定会再来的!
前台工作人员根本不在乎帮忙或倾听。他们戴着 AirPod 坐在那里,盯着电脑,从不抬头。记下你的姓名和身份证/信用卡信息后,就直接递给你卡,仅此而已。他们什么也不说。服务质量真差。
酒店干净整洁,工作人员友好热情。离我们参加的体育赛事很近!酒店为我们提供的交通也非常棒。酒店的班车停运了,所以他们帮我们安排了Lyft,让我们可以前往距离酒店5英里的地方。班车服务是我们选择这家酒店的原因之一。
酒店对面就是新足球场,我们到的时候那里正好有一场音乐会。很多年轻客人(20-30岁)很吵,这在我们入住期间造成了困扰。除此之外,这是一家很棒的酒店,员工也很优秀。
广告上说有恒温泳池,但已经关闭了。除此之外,我们住得非常愉快。一定会再来的!
不要住在这里
房间很脏,我们不得不自己拿床单打扫房间。服务很差,那位女士根本帮不上忙。
五楼的房间整晚都充斥着隆隆的机械声,非常吵。
闻起来清新干净,房间非常干净。舒适。入住体验很棒
餐厅里有一股异味。