酒店回复: Dear Guest,Thank you for taking the time to let us know about your experience while staying with us. Your experience of Your stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely
酒店回复: Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standardProviding the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent - from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
酒店回复: Dear Guest,Thank you for taking the time to let us know about your experience while staying with us. Your experience of Your stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely.
酒店回复: Dear Guest,Thank you for your kind review! We’re thrilled to hear that you and your group had a comfortable stay with plenty of space for everyone. It’s wonderful to know that our amenities, like the microwave, complimentary breakfast, and airport shuttle, added to your experience. We’re especially pleased that our team could make your stay perfect. We hope to welcome you back soon!
酒店回复: Dear Guest Thank you for your kind review! We’re thrilled to hear that you and your group had a comfortable stay with plenty of space for everyone. It’s wonderful to know that our amenities, like the microwave, complimentary breakfast, and airport shuttle, added to your experience. We’re especially pleased that our team could make your stay perfect. We hope to welcome you back soon!
酒店回复: Dear Guest,Thank you for taking the time to let us know about your experience while staying with us. Your experience of Your stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Front Desk
1.0分
家庭亲子
原文
翻译提供方：Google
这是一家非常不舒服且满是灰尘的酒店，正因为如此，我们在入住之前就已经厌倦了这家酒店......
展开
酒店回复: Dear Guest,Thank you for taking the time to let us know about your experience while staying with us. Your experience of Your stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Front Desk
酒店很新，非常不错。
我觉得还不错，不过食物有点奇怪，地方挺好的。
靠近机场和餐厅，方便吃晚饭。
糟糕的经历
我女儿的卡车被撬了。东西被盗，包括PlayStation游戏机、衣服、鞋子和冰箱。酒店工作人员一点同情心都没有，也没提供任何帮助。我们不得不自己报了警。当时我们在顶楼取东西，看到一辆卡车开走，后面还放着我们的冰箱，我们就录了下来，并要求他们查看摄像头，但他们拒绝了。他们说他们无法查看摄像头，实际上说摄像头拍不到卡车所在的停车位。卡车的停车位就在酒店门前，所以这很可疑。
千万别住！
总的来说，这是一次糟糕的体验。我不会推荐这家酒店，而且绝对不会再住。我们入住的第一晚有人睡在走廊里，这让我非常不舒服。我们的房间非常潮湿，床单、寝具和毛巾都湿透了，浴室非常小，地毯很脏，早餐也很糟糕。工作人员非常友好礼貌，泳池干净整洁，房间总体来说也很大。
泳池还没开放，绿得要命，也许会有人来打扫。我住在帕萨迪纳，所以知道这里很潮湿，但房间感觉特别潮湿。床上用品和地板都感觉湿漉漉的。卫生间很小，我身高5英尺4英寸，体重150磅。我订了第二个房间，没错，第一个房间不太好，但我不得不多付钱。
警告！！请检查您从休斯顿的哪个机场起飞/降落！！由于不知道 2 个机场（乔治布什机场和霍比机场）彼此相距很近，所以错误地预订了这家酒店！班车无法接我，最终我花了 100 美元往返于中途停留机场。此外，游泳池在冬季不开放 - 这在预订时没有公布。这家酒店唯一的优点是步行距离内有一家生意兴隆的墨西哥餐厅 - 观看现场乐队表演很不错，但非常吵（带上耳塞）！
我们想要退款
我们怎么知道休斯顿有 2 家机场酒店？这家酒店距离机场 45 分钟路程，但酒店名称中却有“机场”！我们从巴拿马飞往休斯顿，给酒店打电话叫班车，但没人知道 3 区 14 号上车点在哪里。我们等了半个小时，给酒店回电话，才发现这家酒店距离机场 45 分钟路程，而且他们没有从布什国际机场接送的班车。我想要退款。
酒店和图片上不一样。泳池看起来也不像照片。我的冰箱很脏，不制冷。房间脏得像发霉了一样。前台服务也不专业。以后再也不会来了。
这是一家非常不舒服且满是灰尘的酒店，正因为如此，我们在入住之前就已经厌倦了这家酒店......