酒店回复: Hello Alejandro,We are delighted to hear that you found your stay excellent. Your positive feedback is greatly appreciated and we hope to welcome you back soon.
5.0分
其他
原文
翻译提供方：Google
不
4.0分
其他
原文
翻译提供方：Google
核桃
展开
酒店回复: Hello Jimmie,Thank you for sharing your feedback with us! We appreciate your thoughts and hope to welcome you back for an even better experience next time.
1.0分
其他
Don’t do it!
This is the most horrible Holiday Inn I have ever experienced and the staff is extremely rude! I do not recommend at all!
展开
酒店回复: Thank you for your feedback. We’re sorry to hear that you feel this way. However, your reservation was canceled at 6 p.m. on the day of check-in, and our cancellation policy requires cancellations to be made by 6 p.m. the day prior to arrival. While we understand travel plans can change unexpectedly, we must adhere to our stated policy, which is clearly outlined during the booking process.
2.0分
家庭亲子
I reported that the room was not secure you can open the door without a room key. Elevator did not work and was on the 3rd floor.
4.0分
其他
Front desk was nice room was comfortable, breakfast good, coffee good. Elevator was not working otherwise very comfortable
展开
酒店回复: Thank you for your feedback. We apologize for the inconvenience and hope to see you again soon now that the elevator has been repaired!
5.0分
其他
Everything was great except the elevator was out of order and we were in the 3rd floor.
展开
酒店回复: Thank you for your feedback. We apologize for the inconvenience and hope to see you again now that the elevator is repaired!
2.0分
商务出差
展开
The bathtub in the bedroom was a complete awful shock. The plumbing from the room above me was draining and scared me. I thought the upstairs tub can actually fall through.
展开
酒店回复: Thank you for your feedback. We have passed this to our maintenance team to get this resolved quickly!
2.0分
家庭亲子
展开
This hotel is having renovations done. The first room we were put in smelled so musty and had a smell of urine. The carpets need some cleaning. I wore white socks and they were dirty this morning. The elevator was not working and was kinda rough going up with a disabled person. The staff was very nice.
2.0分
家庭亲子
The elevator didn’t work and rooms were under construction. The halls were warm to hot walking up 3 flights of stairs to get to my floor and room.
伟大的
不
核桃
Don’t do it!
This is the most horrible Holiday Inn I have ever experienced and the staff is extremely rude! I do not recommend at all!
I reported that the room was not secure you can open the door without a room key. Elevator did not work and was on the 3rd floor.
Front desk was nice room was comfortable, breakfast good, coffee good. Elevator was not working otherwise very comfortable
Everything was great except the elevator was out of order and we were in the 3rd floor.
The bathtub in the bedroom was a complete awful shock. The plumbing from the room above me was draining and scared me. I thought the upstairs tub can actually fall through.
This hotel is having renovations done. The first room we were put in smelled so musty and had a smell of urine. The carpets need some cleaning. I wore white socks and they were dirty this morning. The elevator was not working and was kinda rough going up with a disabled person. The staff was very nice.
The elevator didn’t work and rooms were under construction. The halls were warm to hot walking up 3 flights of stairs to get to my floor and room.