The room was clean. The staff were courteous. The only problem was the bed. I (Bobby McDowell) have had 2 back surgeries and usually sleep with the head of the bed raised to help relieve back pain. I finally got to sleep from exhaustion and woke up this morning with a terrible pain in my back. We would absolutely love to find accommodations that have an electric adjustable bed for handicapped people.
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酒店回复: We greatly appreciate you sharing your experience and apologize that the accommodations regarding the bedding were unsatisfactory. Your valuable feedback has been escalated to our management team as we continuously strive to enhance the comfort and quality of our future stays.
4.0分
商务出差
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The overall hotel was clean and really nice. The beds were like sleeping on a board and the pillows were flat. Using two pillows was too much. A very sleepless night.
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酒店回复: We greatly appreciate you sharing your experience and apologize that the accommodations regarding the bedding were unsatisfactory. Your valuable feedback has been escalated to our management team as we continuously strive to enhance the comfort and quality of our future stays.
5.0分
情侣出游
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Staff was professional and polite. It is located close to Amtrak. The rooms were spacious, clean and comfortable. The shower had good water pressure. There was coffee in the room.
Coffee at Wet Your Whistle was nearby and excellent.
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酒店回复: Thank you for sharing your experience. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
4.0分
其他
Great hotel, only one thing it’s a shower water not really hot, all other things great
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酒店回复: Thank you for sharing your experience. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
5.0分
家庭亲子
This location was clean, safe, had easy parking, friendly staff, updated amenities and restaurants close by.
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酒店回复: Thank you for sharing your experience. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
5.0分
其他
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Very Good Hotel
Traveling the East coast. Booked our room on the road. Hotel and staff were exceptional. We had delicious Mexican food across the street which was very convenient. Breakfast was good.
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酒店回复: Thank you for sharing your experience. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
1.0分
家庭亲子
Uncomfortable stay
Bad bed
Horrible lighting
Terrible towels
Awful air quality
Terrible value
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us. We are truly sorry to learn that your experience fell short of the high standards we strive to uphold. Delivering exceptional hospitality is our top priority, and we regret that we did not meet your expectations.We also wish we had been made aware of your concerns during your stay, as we would have welcomed the opportunity to address them promptly and enhance your experience. Please accept our sincere apologies, and we hope to have the chance to better serve you in the future.
5.0分
情侣出游
Clean room Breakfast and coffee was great. Quite cozy environment price was nice
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酒店回复: Thank you for sharing your experience. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
5.0分
其他
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I was placed in a handicap room and I did not request that. The room had an odor and I informed housekeeper and she responded quickly and brought me some air freshener. The room was clean.
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酒店回复: Thank you for sharing your experience. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
住得很愉快！下次肯定还会再来。早餐不错，淋浴体验也棒极了。
The room was clean. The staff were courteous. The only problem was the bed. I (Bobby McDowell) have had 2 back surgeries and usually sleep with the head of the bed raised to help relieve back pain. I finally got to sleep from exhaustion and woke up this morning with a terrible pain in my back. We would absolutely love to find accommodations that have an electric adjustable bed for handicapped people.
The overall hotel was clean and really nice. The beds were like sleeping on a board and the pillows were flat. Using two pillows was too much. A very sleepless night.
Staff was professional and polite. It is located close to Amtrak. The rooms were spacious, clean and comfortable. The shower had good water pressure. There was coffee in the room.
Coffee at Wet Your Whistle was nearby and excellent.
Great hotel, only one thing it’s a shower water not really hot, all other things great
This location was clean, safe, had easy parking, friendly staff, updated amenities and restaurants close by.
Very Good Hotel
Traveling the East coast. Booked our room on the road. Hotel and staff were exceptional. We had delicious Mexican food across the street which was very convenient. Breakfast was good.
Uncomfortable stay
Bad bed
Horrible lighting
Terrible towels
Awful air quality
Terrible value
Clean room Breakfast and coffee was great. Quite cozy environment price was nice
I was placed in a handicap room and I did not request that. The room had an odor and I informed housekeeper and she responded quickly and brought me some air freshener. The room was clean.