We had a issue with *******, but beautiful young lady got on phone and got it resolved thanks to her. Sorry i forgot her name
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酒店回复: Hi Bryant,Thank you for sharing your experience! We are so glad to hear that our team was able to help resolve the issue with *******. We’ll be sure to pass along your appreciation to the staff member who assisted you. We look forward to welcoming you back soon.
3.0分
商务出差
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Disappointedly average.
I was disappointed because the this hotel is only average. With paying an above average rate and it being a big name hotel with an above average reputation, I expected more. I travel for work and have stayed at much better hotels with lower rates. They couldn’t even make up for it with a good breakfast. Even saying that it’s average is being generous.
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酒店回复: Hi Cody,Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations. We understand the importance of providing exceptional value and will share your comments with the team to ensure we continue to improve. We hope to have the opportunity to welcome you back in the future and offer you a more enjoyable stay.
5.0分
其他
The room was very nice and comfortable bed. Very clean, nice area.
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酒店回复: Hi Bernetta,Thank you for your feedback! We are delighted to hear that you found your room nice and comfortable, and that it met your expectations for cleanliness and location. We hope to welcome you back for another great stay soon.
5.0分
其他
Thank you for making feel at home
Staff was very friendly and accommodating to my needs and requests.
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酒店回复: Hi Pedro,Thank you for your kind words! We are so glad to hear that our staff made you feel at home and were able to accommodate your needs and requests. We always strive to provide a comfortable and welcoming experience, and we look forward to welcoming you back in the future.
4.0分
其他
We waited 30 minutes before someone came to check us in. The tv had to be fixed. He came in 5 minutes. Poor baby was working by himself.
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酒店回复: Hi Peggy,Thank you for sharing your experience. We sincerely apologise for the wait during check-in and for any inconvenience with the TV. We are glad to hear the issue was resolved quickly and appreciate your understanding. We’ll work to ensure smoother service in the future.
5.0分
其他
We always stay at this location- safe , clean and nearby to stores and restaurants
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酒店回复: Hi Carolnette,Thank you for your continued loyalty. We are so glad you enjoy the convenience of our location, along with the safety and cleanliness we prioritise. It's always a pleasure to have you stay with us, and we look forward to welcoming you again soon
工作人员非常专业，确保我在住宿期间所需的一切都得到满足。泳池很漂亮，早餐也很美味。会再次入住。
房间有些味道，房间空调声音很重
整体不错
总体不错，酒店有点旧，但维护得很好，除了电梯在我入住期间不能用
房间很干净，但有一股潮湿或湿地毯的味道。
We had a issue with *******, but beautiful young lady got on phone and got it resolved thanks to her. Sorry i forgot her name
Disappointedly average.
I was disappointed because the this hotel is only average. With paying an above average rate and it being a big name hotel with an above average reputation, I expected more. I travel for work and have stayed at much better hotels with lower rates. They couldn’t even make up for it with a good breakfast. Even saying that it’s average is being generous.
The room was very nice and comfortable bed. Very clean, nice area.
Thank you for making feel at home
Staff was very friendly and accommodating to my needs and requests.
We waited 30 minutes before someone came to check us in. The tv had to be fixed. He came in 5 minutes. Poor baby was working by himself.
We always stay at this location- safe , clean and nearby to stores and restaurants