The parking area felt very safe. the air conditioning was good, a ceiling fan would be wonderful.
4.0分
其他
The hotel smelled fresh when entering. The hotel room was nice. The shower however was filthy like it has not been cleaned ever.
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酒店回复: Thank you for taking the time to share feedback and for staying with us. I appreciate you for bringing your observations to our attention so we can continue to work on areas where we may have opportunity. I am sorry that you did not receive the high quality customer service you have come to expect from us and your shower being dirty. Please be assured that this is not the kind of service our hotel aims to provide. Your comments will be used in our continuing education meetings to ensure that something like this does not happen again.
5.0分
商务出差
Staff nice. Every area was clean. Doors don’t go all the way to floor so rooms tend to be a little noisy when people are in the hallway.
2.0分
其他
It was a clean location but we had LOUD neighbors or someone on our floor was so loud. You could hear them throwing up at 3am so walls are thin.
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酒店回复: Thank you for your recent stay at Holiday Inn Express and Suites in Plainview, Texas. we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts. We’re sorry to hear that the other guest around you were loud and didn't allow you to get proper sleep. Please know that your feedback is important to us, so we’ve sent this to the staff to help guide decisions that are made to improve our hotel service.
5.0分
商务出差
Place was nice hotel smelled very clean and fresh rm was clean mattress could be a little more comfy other than that hotel was Great. All staff was kind
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酒店回复: We appreciate you taking the time to write a review about your visit to Holiday Inn Express and Suites in Plainview, TX. Thank you for mentioning how much you enjoyed our fresh and relaxing accommodations. It was a pleasure to exceed your expectations, and we cannot wait to welcome you back soon.
2.0分
商务出差
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Internet service stopped working and remained out for 5 days. They are handcuffed to AT&T, known for poor service in Plainview, yet the hotel is prevented from changing providers by their parent company. This is intolerable, and therefore disqualifies Holiday Inn Plainview from future use.
4.0分
商务出差
Beds were a little hard. Room was nice and cleanish. Better than other ones I’ve stay at
我很享受在这里的住宿。我没拍房间照片，但它真的很大！有Keurig咖啡机、一个小厨房、两张床和一张折叠沙发床。房间很干净，浴室也不错。一切都运转良好。
楼下有泳池，还有一个卖零食和饮料的小商店。早餐很好吃🤤。我还会再来的。
停车场的出口门无法使用。按钮坏了，我们不得不绕着正门走。
Nice visit in West Texas
The parking area felt very safe. the air conditioning was good, a ceiling fan would be wonderful.
The hotel smelled fresh when entering. The hotel room was nice. The shower however was filthy like it has not been cleaned ever.
Staff nice. Every area was clean. Doors don’t go all the way to floor so rooms tend to be a little noisy when people are in the hallway.
It was a clean location but we had LOUD neighbors or someone on our floor was so loud. You could hear them throwing up at 3am so walls are thin.
Place was nice hotel smelled very clean and fresh rm was clean mattress could be a little more comfy other than that hotel was Great. All staff was kind
Internet service stopped working and remained out for 5 days. They are handcuffed to AT&T, known for poor service in Plainview, yet the hotel is prevented from changing providers by their parent company. This is intolerable, and therefore disqualifies Holiday Inn Plainview from future use.
Beds were a little hard. Room was nice and cleanish. Better than other ones I’ve stay at
Very clean and staff was super helpful and sweet!