酒店回复: Thank you for staying with us. Our Bistro Bar is closed on Friday and Saturdays. it is opened Sunday through Thursday from 5pm-10pm. Thank you for your comments regarding the pillows. We will share your feedback with the leadership team.
Room was dirty. Paint in the room looked slapped together. Webs and dust in every corner of the room and we took a shower and slept with two roaches.
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酒店回复: I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. I have shared your comments with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.
4.0分
商务出差
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The room (303) has a musty smell. I let the front desk attendant know and he states he would relay the message but nother was done over the next 2 days.
No complimentary fresh coffee. No microwave in the room.
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酒店回复: Thank you for sharing your feedback. I appreciate you bringing the room smell to our attention. We will certainly have our Chief Engineer check on it. Complimentary coffee is offered in the guest rooms. Our Bistro restaurant sells freshly brewed Starbucks coffee and specialty coffees throughout the day. Again, thank you for your feedback. We will share your comments with our leadership team.
5.0分
其他
Amazing check-in staff, very friendly! Rooms were very clean and the bed was comfy.
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酒店回复: Thank you for your feedback! We are delighted to hear that you enjoyed the friendly staff, clean rooms, and comfortable bed. We hope to have you back when you return to the area! Thank you again for your comments.
5.0分
家庭亲子
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This was the first time we stayed here and man did we enjoy the stay. The rooms were very clean and didnt smell at all. The staff members were super friendly and helpful. We "some how" locked ourselves out of one of our rooms. The maintenance guy came from hime at about midnight to get us in. And, he smiled the entire time. We will definitely be returning for our future stays.
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酒店回复: Thank you so much for taking time to share your comments. We are delighted to hear that you enjoyed your stay and had a great experience at our hotel. Thank you for staying with us and we look forward to welcoming you back in the future.
非常喜欢这里的位置，安静、干净，员工也很友善！泳池和设施也很棒。唯一的缺点是酒店的酒吧和餐厅都关闭了。
一进门就能看到床边地板上有一块难以形容的污渍，枕套和床单上也有黑色污渍。镜子上方的灯也打不开。整个入住体验唯一值得庆幸的就是遮光窗帘。要不是入住时间太晚、太累，我们肯定会立刻要求换房。酒店外面看起来也很破旧。
酒吧和餐馆周末不营业。这让我们非常失望，因为长途驾驶后我们不得不另找地方吃饭喝酒。枕头很不舒服，我们一夜没睡好。
工作人员的服务非常友好，就物业而言，还有很多细节需要修复，比如门、电视、淋浴，有些床不舒服，洗衣房没什么用
房间重新装修过，非常漂亮。前台工作人员很友好，乐于助人。我的房间没有打扫干净，并且为我第二晚住宿补充了咖啡用品。我不得不去前台找他们。只有一包普通咖啡。幸运的是我有一个杯子可以喝。我想我的房间只是被忽视了。
安静的好地方，你出行的设施很少
Room was dirty. Paint in the room looked slapped together. Webs and dust in every corner of the room and we took a shower and slept with two roaches.
The room (303) has a musty smell. I let the front desk attendant know and he states he would relay the message but nother was done over the next 2 days.
No complimentary fresh coffee. No microwave in the room.
Amazing check-in staff, very friendly! Rooms were very clean and the bed was comfy.
This was the first time we stayed here and man did we enjoy the stay. The rooms were very clean and didnt smell at all. The staff members were super friendly and helpful. We "some how" locked ourselves out of one of our rooms. The maintenance guy came from hime at about midnight to get us in. And, he smiled the entire time. We will definitely be returning for our future stays.