We asked about early check in and were told it was not possible - before they even checked to see if our rooms were ready. Then the rooms I booked were mixed up. In addition, my room had a floodlight shining into the window, which was only partially blocked by pulling down the shade. Location was good, but not a great stay.
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酒店回复: Dear Sherry,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with your early check-in request and the room mix-up. We also regret the issue with the floodlight disturbing your stay. Your comments are important to us, and we will address these concerns with our team to improve future guest experiences. We hope you’ll give us another opportunity to provide you with the excellent stay you deserve.
5.0分
其他
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The breakfast was great. Room was clean and nice. The only bad thing was the street noise. I would stay on back side of motel. Great place to stay. A lot of places to eat very close.
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酒店回复: Dear Eugene,Thank you for sharing your kind feedback and perfect score! We’re glad you enjoyed our great breakfast, clean and comfortable room, and convenient location. We appreciate your note about street noise and recommend requesting a room on the back side during your next visit for a quieter stay.We look forward to welcoming you back for another great experience.
5.0分
其他
A Great Stay Away from Home!
The staff was friendly, the hotel smelled great, and the bed was so comfortable!!!
5.0分
其他
Delightful stay
Absolutely, spotless, wonderful breakfast.Wonderful staff very impressed with our visit.
2.0分
其他
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No towels in pool room both times we went swimming, couldn’t use key to open pool room you have to ask staff to open it. No pillows available in room for pull out couch, ran out of half/half at breakfast. ******* showed a hot tub available & it don't have one.
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酒店回复: Dear Shannon,We’re sorry for the inconveniences you experienced with the pool access, missing towels and pillows, breakfast items, and the hot tub listing on *******. Your feedback has been shared with our team to address these issues, and we appreciate you bringing them to our attention.Kind regards,
5.0分
其他
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Best hotel in town!
By FAR the best hotel in Greenville. Nice, clean rooms, friendly staff and a substantial snack and alcohol selection. This was my third time staying here and I'll be returning again in a few weeks. Highly recommended.
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酒店回复: Dear Martin,Thank you so much for your kind words and for making the Holiday Inn Express & Suites Greenville your go-to hotel! We’re delighted to hear you enjoy our clean rooms, friendly team, and snack and beverage selection. Repeat guests like you mean the world to us, and we can’t wait to welcome you back in a few weeks for another great stay.
3.0分
其他
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The pool was cold that’s it… Kinda ****** with kids that wanted to swim and plans to swim and couldn’t because it was so cold of water.. but everything ilelse was perfect
4.0分
家庭亲子
The only issue I had was having to get staff members let us in the pool area. Other than that the facility and staff were great!
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酒店回复: Dear Amy,Thank you for your kind review and for staying with us. We're glad you enjoyed our facility and friendly staff! We appreciate your feedback regarding pool access and will work to improve that experience. We hope to welcome you back again soon!Best regards,Hotel Management
5.0分
商务出差
Great staff! My band was treated like rock stars and we enjoyed our stay there immensely!
不
Meh
We asked about early check in and were told it was not possible - before they even checked to see if our rooms were ready. Then the rooms I booked were mixed up. In addition, my room had a floodlight shining into the window, which was only partially blocked by pulling down the shade. Location was good, but not a great stay.
The breakfast was great. Room was clean and nice. The only bad thing was the street noise. I would stay on back side of motel. Great place to stay. A lot of places to eat very close.
A Great Stay Away from Home!
The staff was friendly, the hotel smelled great, and the bed was so comfortable!!!
Delightful stay
Absolutely, spotless, wonderful breakfast.Wonderful staff very impressed with our visit.
No towels in pool room both times we went swimming, couldn’t use key to open pool room you have to ask staff to open it. No pillows available in room for pull out couch, ran out of half/half at breakfast. ******* showed a hot tub available & it don't have one.
Best hotel in town!
By FAR the best hotel in Greenville. Nice, clean rooms, friendly staff and a substantial snack and alcohol selection. This was my third time staying here and I'll be returning again in a few weeks. Highly recommended.
The pool was cold that’s it… Kinda ****** with kids that wanted to swim and plans to swim and couldn’t because it was so cold of water.. but everything ilelse was perfect
The only issue I had was having to get staff members let us in the pool area. Other than that the facility and staff were great!
Great staff! My band was treated like rock stars and we enjoyed our stay there immensely!