This hotel is fantastic. We’ve stayed once before and loved the playground and pool. We knew we wanted to come back. Requested a ground floor room and got one right next to the pool and playground. Breakfast was great and staff was so friendly. We will be back.
4.0分
其他
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The quality of breakfast was better than many hotels in this price range -- I think this is because the employees working while I was there were exceptional. There are 2 coffee machines (incl. decaf) that quickly fresh grind and brew each cup and there is real half-n-half.
5.0分
其他
Staff is great, love the pool and play area. Carpet in hallways is weirdly wrinkled, but everything else about our stay was great. We will stay here again
5.0分
商务出差
I did not use the facility except the glass of wine upon my check in was welcome after a long day!
5.0分
家庭亲子
Staff was super helpful when we had to stay an extra night due to vehicle trouble.
4.0分
家庭亲子
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Good place to stay with family. Staff was helpful and friendly. However , the hot tub was down for routine maintenance which was unfortunate as that was a big reason we chose to stay here. IMO it'd make more sense to do maintenance during a week day rather than on the weekend. Pool area and kids play place area was very dimly lit making it hard for the kids to navigate. Breakfast was good and the room was clean. Overall good experience that could have been better with some minor details.
1.0分
其他
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We booked through *******. We arrived at Holiday Inn Express, Brandon SD at 8pm and looked forward to using the hot tub.
Front desk didn't let us know that was not operable.
We checked into our room went down to the pool and there's a note on the door to pool. Like the front desk couldn't let us know. That is a part of our room rental. We got taken. Why don't the hotels and ******* communicate that
Goodness I know many IT people that say that could absolutely be done.
Wow FYI guess guests need to check ahead of time that you get what you pay for. Really shouldn't have to
5.0分
其他
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Convenient location!
Located right off I90, perfect for our stay on the road as this was just an overnight stop on a longer trip. HIE always has a great breakfast, plus there was complimentary beer & wine when we arrived which we enjoyed after a long day on the road. Will stay here again if we are traveling thru the area.
5.0分
商务出差
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I have no complaints about my stay. The hotel is safe, quiet and really nice rooms. Excellent customer service from the front desk staff, dining staff and house keeping. Breakfast options were on point! I’ll give my stay a 5 plus. I most definitely will recommend this place.
5.0分
情侣出游
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The construction around the interstate made it extremely hard to find our way to the entrance in the dark. Once inside, the gal at the front desk was so wonderful and kind. The room was good and the breakfast was awesome! We will come back again, but please finish the construction.
This hotel is fantastic. We’ve stayed once before and loved the playground and pool. We knew we wanted to come back. Requested a ground floor room and got one right next to the pool and playground. Breakfast was great and staff was so friendly. We will be back.
The quality of breakfast was better than many hotels in this price range -- I think this is because the employees working while I was there were exceptional. There are 2 coffee machines (incl. decaf) that quickly fresh grind and brew each cup and there is real half-n-half.
Staff is great, love the pool and play area. Carpet in hallways is weirdly wrinkled, but everything else about our stay was great. We will stay here again
I did not use the facility except the glass of wine upon my check in was welcome after a long day!
Staff was super helpful when we had to stay an extra night due to vehicle trouble.
Good place to stay with family. Staff was helpful and friendly. However , the hot tub was down for routine maintenance which was unfortunate as that was a big reason we chose to stay here. IMO it'd make more sense to do maintenance during a week day rather than on the weekend. Pool area and kids play place area was very dimly lit making it hard for the kids to navigate. Breakfast was good and the room was clean. Overall good experience that could have been better with some minor details.
We booked through *******. We arrived at Holiday Inn Express, Brandon SD at 8pm and looked forward to using the hot tub.
Front desk didn't let us know that was not operable.
We checked into our room went down to the pool and there's a note on the door to pool. Like the front desk couldn't let us know. That is a part of our room rental. We got taken. Why don't the hotels and ******* communicate that
Goodness I know many IT people that say that could absolutely be done.
Wow FYI guess guests need to check ahead of time that you get what you pay for. Really shouldn't have to
Convenient location!
Located right off I90, perfect for our stay on the road as this was just an overnight stop on a longer trip. HIE always has a great breakfast, plus there was complimentary beer & wine when we arrived which we enjoyed after a long day on the road. Will stay here again if we are traveling thru the area.
I have no complaints about my stay. The hotel is safe, quiet and really nice rooms. Excellent customer service from the front desk staff, dining staff and house keeping. Breakfast options were on point! I’ll give my stay a 5 plus. I most definitely will recommend this place.
The construction around the interstate made it extremely hard to find our way to the entrance in the dark. Once inside, the gal at the front desk was so wonderful and kind. The room was good and the breakfast was awesome! We will come back again, but please finish the construction.