酒店回复: I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean and comfortable atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.
酒店回复: Dear Skye,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent your experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Jessica Specialist
干净整洁，安静，停车方便，就是网络差了一些
设施老旧了，房间里有异味。
很棒的酒店
员工很友善
有阳台的房间
我预订了一间带阳台的房间，因为照片看起来很漂亮，但我最终住进了一间面向高速公路的嘈杂房间，而不是面向庭院。我不再对走到阳台感兴趣，也从来没有使用过它。在这种情况下，住一间没有阳台的便宜房间就足够了。房间里的咖啡机很脏。这里只有一家餐厅，除了早餐和晚餐外，其他时间都喝不到咖啡。该地点靠近 Legacy West，只需很短的车程。步行 20 分钟
大约几分钟。
走进酒店，酒店整洁干净，员工很有礼貌。当我上楼到房间时，电梯非常吵，听起来好像无法完全运行（我入住期间大部分时间都使用楼梯）。走廊里有一股淡淡的麝香味，像是湿气或潮湿的味道。我所在楼层的制冰机坏了。我房间的一个垃圾桶里有垃圾。
5 星！！好的
设施非常干净，有一家餐厅，有健康美味的选择，健身房很干净，有小吃店，每天24小时提供啤酒和紧急药物。工作人员非常友好和乐于助人。房间非常安静，没有噪音，我可以安心入睡，不受打扰。
我提前一个多月或几周预订了房间，他们给我分配了一间残疾人专用房。他们没有询问我是否反对这种房间，只是直接给我分配了。当我投诉时，他们说房间已经卖完了，对不起！对不起，这是无法接受的。
好的
Pokeno
Great stay… 2nd stay at this property. Great staff and very convenient location.