酒店回复: I am very happy to hear that you got a chance to spend some time at our hotel. I will be sure to let our staff know of your wonderful comments about our property. Thank you again and I hope you get a chance to stay with us again here in Richardson
3.0分
其他
原文
翻译提供方：Google
房间干净，空调良好，从高速公路交通便利。但以下几点有待改进：
1. 入住前四天通过*******短信向工作人员发送的信息和问题从未得到回复。
2. 在*******预订前，工作人员从未提及酒店停车场旁边有施工现场。
3. 完全不隔音。墙很薄，门也很薄。
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酒店回复: Jas, I apologize that you did not enjoy your stay. We hope that you give us another chance next time you are in town.
2.0分
家庭亲子
原文
翻译提供方：Google
需要更多维护，泳池不干净，房间门锁坏了，烘干机坏了，前廊旁边是下水道，而且气味难闻。
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酒店回复: Munther , I apologize that your stay was not up to standard. The dryer has been fixed. We were waiting on a part. The pool lock is on the gate, not the fitness center. There is a sign in the fitness center stating not to use this door as an exit. Only if there is an emergency. Please feel free to reach out to me if you wish to discuss this in more detail.
5.0分
其他
原文
翻译提供方：Google
总的来说，我们对这家酒店印象非常好。它很干净。一切似乎都运转良好……我们完全没有抱怨。
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酒店回复: Raymond, I am very happy to hear that you got a chance to spend some time at our hotel. I will be sure to let our staff know of your wonderful comments about our property. Thank you again and I hope you get a chance to stay with us again here in Richardson.
5.0分
家庭亲子
原文
翻译提供方：Google
工作人员非常友好。地点位置很好。
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酒店回复: Thank you for such a wonderful review. Your comments are much appreciated. I will be sure to share your survey with the staff. We strive to make our guests happy. Next time you are in Richardson, come on by. We hope to see you again!
3.0分
其他
原文
翻译提供方：Google
浴室是分开的。马桶和淋浴间分开，而且有推拉门。感觉很别扭。
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酒店回复: Billie, Thank you so much for sharing your experience with us. I apologize for the inconveniences you encountered during your time with us. I have shared your comments among our staff and management team.
5.0分
家庭亲子
原文
翻译提供方：Google
出色的
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酒店回复: I am very happy to hear that you got a chance to spend some time at our hotel. I will be sure to let our staff know of your wonderful comments about our property. Thank you again and I hope you get a chance to stay with us again here in Richardson.
1.0分
家庭亲子
The staff lacked complete coordination, with led to very rude and strong language which was completely unnecessary, uncomfortable situation.
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酒店回复: Thank you so much for sharing your experience with us. I apologize for the inconveniences you encountered during your time with us. I have shared your comments among our staff and management team, so that we can ensure that issues such as these do not occur in the future.
5.0分
家庭亲子
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Clean room, we had a family suite and it was the room was spacious. Breakfast was good, would have loved a few more options but was fresh and warm. We will definitely chose again to stay when we are back in Dallas.
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酒店回复: Hi Maliha,Thank you for the feedback! Our goal is exceptional service and presentation. We hope to see you again if you are ever in the area again!CJ
设施比较齐全有早餐，适合一个家庭住
前台经理温迪是我们入住期间最棒的部分——当我们遇到问题时，她总是非常乐于助人，确保我们得到妥善处理。设施不如我住过的其他酒店那么好，但位置仍然很好！
房间干净，空调良好，从高速公路交通便利。但以下几点有待改进：
1. 入住前四天通过*******短信向工作人员发送的信息和问题从未得到回复。
2. 在*******预订前，工作人员从未提及酒店停车场旁边有施工现场。
3. 完全不隔音。墙很薄，门也很薄。
需要更多维护，泳池不干净，房间门锁坏了，烘干机坏了，前廊旁边是下水道，而且气味难闻。
总的来说，我们对这家酒店印象非常好。它很干净。一切似乎都运转良好……我们完全没有抱怨。
工作人员非常友好。地点位置很好。
浴室是分开的。马桶和淋浴间分开，而且有推拉门。感觉很别扭。
出色的
The staff lacked complete coordination, with led to very rude and strong language which was completely unnecessary, uncomfortable situation.
Clean room, we had a family suite and it was the room was spacious. Breakfast was good, would have loved a few more options but was fresh and warm. We will definitely chose again to stay when we are back in Dallas.