Air conditioner was loud. Room was otherwise excellent!!!
Sheila, who was in charge of breakfast is absolutely amazing. She’s a delight
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酒店回复: We appreciate the feedback and will work on improving the service we offer. Thank you for sharing and staying with us!
4.0分
其他
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Our stay was enjoyable and the rooms were comfortable. The cinnamon waffles were our favorite at the breakfast buffet. Wish we could've stayed longer to enjoy the pool!
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酒店回复: Thank you for sharing the feedback regarding your recent stay. It was a pleasure hosting you and we cannot wait to welcome you back!
4.0分
商务出差
👍 This Hampton was very nice clean and safe. I will stay there again if I go through that area.
Ps the staff was very friendly and accommodating.
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酒店回复: Thank you for sharing the feedback regarding your recent stay. It was a pleasure hosting you and we cannot wait to welcome you back!
3.0分
其他
The room appeared clean but there were mouse dropping in the corner. The bathroom fan was not operational. Beds were comfortable. Staff was friendly
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酒店回复: Thank you for taking the time to share your experience. While we're glad to hear you found the beds comfortable and our staff friendly, we’re very sorry about the cleanliness concern you mentioned and the issue with the bathroom fan. This is certainly not the standard we strive to maintain, and we appreciate you bringing it to our attention.Please know we take reports like this seriously, and we will be addressing both matters with our housekeeping and maintenance teams to ensure they are promptly resolved.We value your feedback and hope you’ll consider giving us another opportunity in the future to provide a much-improved stay.
3.0分
商务出差
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Our stay was OK, the overall appearance of the hotel was also OK. unfortunately there was a dead roach next to my bed, which begged the question of cleanliness. The mattresses were comfortable, however, every time we turned the bed squeaked. The nightly rate was fair and there were shops conveniently located.
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酒店回复: Thank you for taking the time to submit a review. It was a pleasure to have you on property with us. We apologize for the inconvenience you experienced. Hope you will give us a second chance next time you are in the Round Rock area!
4.0分
家庭亲子
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The accomodations were good. I liked the breakfast. Its a good place to stay if you have wheels. Not walkable or convenient to eating establishments or stores. Quiet.
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酒店回复: Thank you for taking the time to share your thoughts about your stay with us. We're glad to hear that you enjoyed the accommodations and our breakfast offerings. We hope to welcome you back again in the future!
4.0分
其他
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Good option for a quick trip
Service was excellent-front desk staff, continental breakfast staff and cleaning staff. Beds were way too soft for us. Location was great for all our needs ( a soccer combine). Plenty of variety of quality restaurants close by as well as Target and Walmart if needed.
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酒店回复: Thank you so much for taking the time to share your feedback! We're thrilled to hear that you had a great experience with our front desk, breakfast, and housekeeping teams. We’ll be sure to pass along your kind words to them. We hope to have the opportunity to welcome you back in the future!
5.0分
其他
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Perfect Stay!
The hotel was everything we thought it would be, the online description was on point. Breakfast was hot and hardy, hot waffles, really liked it. Staff was so kind and professional. Giuli was super nice and kind. Thank you.
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酒店回复: Thank you for providing the feedback regarding your recent stay. We are happy you enjoyed your stay with us! Hope to host you back next time you are in the Round Rock area.
5.0分
其他
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Jordan at the front desk was great. She set us up with the connecting rooms we wanted. It was my original request. I called to confirm connecting rooms a week and a half before check in to be told they would do their best. Still uncomfortable, I called the day before check in. She saw my booking was incorrect and corrected it.
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酒店回复: Thank you for sharing the feedback about your stay, we are happy to hear that you enjoyed. We would be happy to welcome you back next time you are in the Round Rock area!
房间很大，住一晚所需物品一应俱全。空调声音有点大。前台员工非常好。早餐还行，有一些热菜。
Air conditioner was loud. Room was otherwise excellent!!!
Sheila, who was in charge of breakfast is absolutely amazing. She’s a delight
Our stay was enjoyable and the rooms were comfortable. The cinnamon waffles were our favorite at the breakfast buffet. Wish we could've stayed longer to enjoy the pool!
👍 This Hampton was very nice clean and safe. I will stay there again if I go through that area.
Ps the staff was very friendly and accommodating.
The room appeared clean but there were mouse dropping in the corner. The bathroom fan was not operational. Beds were comfortable. Staff was friendly
Our stay was OK, the overall appearance of the hotel was also OK. unfortunately there was a dead roach next to my bed, which begged the question of cleanliness. The mattresses were comfortable, however, every time we turned the bed squeaked. The nightly rate was fair and there were shops conveniently located.
The accomodations were good. I liked the breakfast. Its a good place to stay if you have wheels. Not walkable or convenient to eating establishments or stores. Quiet.
Good option for a quick trip
Service was excellent-front desk staff, continental breakfast staff and cleaning staff. Beds were way too soft for us. Location was great for all our needs ( a soccer combine). Plenty of variety of quality restaurants close by as well as Target and Walmart if needed.
Perfect Stay!
The hotel was everything we thought it would be, the online description was on point. Breakfast was hot and hardy, hot waffles, really liked it. Staff was so kind and professional. Giuli was super nice and kind. Thank you.
Jordan at the front desk was great. She set us up with the connecting rooms we wanted. It was my original request. I called to confirm connecting rooms a week and a half before check in to be told they would do their best. Still uncomfortable, I called the day before check in. She saw my booking was incorrect and corrected it.