酒店回复: Sunjung, thank you so much for sharing your rating and review. We hope we can serve you again in the near future.
3.0分
商务出差
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Not for me
The good: Room was mostly updated. Super clean. The Bad: this hotel is not well insulated and it’s super loud. The room doors auto close, very loudly. I could hear everyone on the first floor as they left their room and was woken up at 3 am from the chorus of someone entering and exiting their room repeatedly. I could hear the noise from the pool. My room vibrated from the bass of the bar that shares a parking lot with the hotel. Speaking of the bar, it has shared parking with the hotel so good close parking was nonexistent. I travel to the area frequently for work and won’t be choosing this hotel again.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you found your room clean and updated. We’re very sorry the noise and parking issues impacted your stay. While our location offers convenience, we understand it can also come with challenges like shared parking and nearby activity noise. Your comments about the doors, pool, and bar vibrations are helpful, and we’ll share them with our team as we look for ways to improve the guest experience. We hope to have the opportunity to provide a quieter and more comfortable stay in the future if you choose to stay with us again.
5.0分
其他
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Well done.
Hot Breakfast was good. Juice was good. Floor was a bit sticky in the dining room due to previous spills, but overall great experience. Muffins added to the breakfast counter would be nice. Room was clean and comfortable. Both am and pm staff were very polite and helpful during our stay
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酒店回复: Thank you for sharing your feedback. We appreciate the time you've taken to share. We'll pass this along to our management team and hope we can welcome you back again.
2.0分
其他
The pool was dirty, hot tub was broken, & checking in was a mess.
I would explain in further detail but it’s just not worth it.
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酒店回复: Thank you for sharing your experience. We’re sorry to hear about the issues you encountered with our pool, hot tub and check-in process. This is not the level of service or quality we want for our guests, and we appreciate you bringing it to our attention. Your feedback is being shared with our team so we can address these concerns promptly. We hope you’ll consider giving us another opportunity to provide the smooth and enjoyable stay you deserve.
5.0分
其他
Clean, well maintained and an excellent breakfast. Will stay at Fairfield again.
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酒店回复: We're happy you enjoyed your experience with us along with the complimentary breakfast. We can't wait to welcome you back again.
5.0分
情侣出游
Property was everything that I was looking for including a very late check out.
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酒店回复: We're happy to see that your visit with us met expectations, and we were able to honor a late check out. We hope we can welcome you back again soon.
酒店地理位置不错，房间也不错，干净卫生。整体布局很好，在房间内办公，休息都可以
早餐整体还行吧，不过种类确实不多，反正能够吃饱
还不错，只有二楼，所以没有电梯
干净，早餐不错，吃饭走几步就有自助餐
完美的住宿体验
位于 Express 附近，公路旅行时交通便利，而且干净，适合带孩子入住。
早餐也很不错，适合在再次开始旅行之前吃顿便餐。
Not for me
The good: Room was mostly updated. Super clean. The Bad: this hotel is not well insulated and it’s super loud. The room doors auto close, very loudly. I could hear everyone on the first floor as they left their room and was woken up at 3 am from the chorus of someone entering and exiting their room repeatedly. I could hear the noise from the pool. My room vibrated from the bass of the bar that shares a parking lot with the hotel. Speaking of the bar, it has shared parking with the hotel so good close parking was nonexistent. I travel to the area frequently for work and won’t be choosing this hotel again.
Well done.
Hot Breakfast was good. Juice was good. Floor was a bit sticky in the dining room due to previous spills, but overall great experience. Muffins added to the breakfast counter would be nice. Room was clean and comfortable. Both am and pm staff were very polite and helpful during our stay
The pool was dirty, hot tub was broken, & checking in was a mess.
I would explain in further detail but it’s just not worth it.
Clean, well maintained and an excellent breakfast. Will stay at Fairfield again.
Property was everything that I was looking for including a very late check out.