酒店回复: Dear Yongho,Thank you for being our guest and taking a moment to provide your feedback. We're sorry you experienced difficulties with Wi-Fi, and we'll reach out to our internet service provider regarding your concerns. Despite this, we hope you otherwise had a pleasant stay. Please consider giving us another chance to exceed your expectations.
3.0分
其他
原文
翻译提供方：Google
空调不够冷。冰箱无法冷却饮料。灯泡不够亮。
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酒店回复: Dear Michelle,Thank you for staying with us and for taking the time to share your experience. Our team apologizes for the challenges you experienced with your rooms during your stay. We can understand how this would have impacted your experience with us, and for that, we are truly sorry. We will be sure to follow up with our team regarding these issues and hope to see you again for an even better experience.
5.0分
商务出差
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Peaceful Stay
It was wonderful. I enjoyed my stay it was peaceful, and I was very content. The front desk staff was very friendly, and accommodating. I will definitely stay at this property again.
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酒店回复: Dear Karen,Thank you for sharing such a lovely review. It is fantastic to hear that your stay was peaceful and left you feeling so content. We're thrilled that the warm and accommodating service from our front desk team made a positive difference, and we are delighted that your time with us was so enjoyable. Take care, and we look forward to welcoming you back for another relaxing and memorable visit!
3.0分
其他
The hospitality was great! No complimentary breakfast was a negative. I requested housekeeping throughout my stay, but housekeeping never came
3.0分
商务出差
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It’s a nice hotel. But their WiFi was terrible. It took FOREVER to get on line, then it frequently ran out of steam and you were left sitting and watching the little timer spin around. I could classify this as a business hotel- it’s certainly not near any family or kid friendly entertainment. I would think they would get their connection issues sorted out.
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酒店回复: Dear Leonard,Thank you for taking the time to share your experience. Reliable internet is especially important, particularly when traveling for business, and it's understandable how frustrating slow or inconsistent service can be. Your feedback is appreciated and will be reviewed closely with our team to address these connectivity concerns. We hope to welcome you back for a much-improved stay in the future.
5.0分
家庭亲子
The property was great for the family and super close to the Multi Purpose Complex.
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酒店回复: Matthew, we're thrilled you and your family had an excellent time at Courtyard by Marriott Austin Round Rock. We appreciate that you highlighted our convenient location close to prominent places. Looking forward to serving you again on your next family trip!
美国的酒店早餐实在吃不惯，住的很干净，但是要关掉空调，不然晚上会被突然启动给吵的睡不着，浴室不错，也很大，其他就算了……
总体来说很干净，房间里有微波炉很方便。
住了三个晚上。我们要求每天打扫房间，即每天整理床铺、清洁浴室、更换新的干净毛巾。一切如常……没什么特别的。
我们整个入住期间都没有发生过这些事情。每天晚上到达……很累，但房间和我们早上离开时一模一样。住宿体验很不愉快。
员工有点不专心。我的电视坏了，我的维修请求被忽略了。第二次请求时修好了。他们不是每天都打扫房间，所以如果你想打扫房间，请提出要求。总的来说，这是一家位置优越、非常不错的酒店。
没有网络......
空调不够冷。冰箱无法冷却饮料。灯泡不够亮。
Peaceful Stay
It was wonderful. I enjoyed my stay it was peaceful, and I was very content. The front desk staff was very friendly, and accommodating. I will definitely stay at this property again.
The hospitality was great! No complimentary breakfast was a negative. I requested housekeeping throughout my stay, but housekeeping never came
It’s a nice hotel. But their WiFi was terrible. It took FOREVER to get on line, then it frequently ran out of steam and you were left sitting and watching the little timer spin around. I could classify this as a business hotel- it’s certainly not near any family or kid friendly entertainment. I would think they would get their connection issues sorted out.
The property was great for the family and super close to the Multi Purpose Complex.