酒店回复: Dear Yongho,Thank you for being our guest and taking a moment to provide your feedback. We're sorry you experienced difficulties with Wi-Fi, and we'll reach out to our internet service provider regarding your concerns. Despite this, we hope you otherwise had a pleasant stay. Please consider giving us another chance to exceed your expectations.
3.0分
其他
原文
翻译提供方：Google
空调不够冷。冰箱无法冷却饮料。灯泡不够亮。
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酒店回复: Dear Michelle,Thank you for staying with us and for taking the time to share your experience. Our team apologizes for the challenges you experienced with your rooms during your stay. We can understand how this would have impacted your experience with us, and for that, we are truly sorry. We will be sure to follow up with our team regarding these issues and hope to see you again for an even better experience.
3.0分
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For the price of the room, breakfast should have been included! My wife is handicapped so I selected an accessible room that in the picture of that room shows a chair in the shower which I needed to give my wife a shower. I had to literally beg the gal at the desk to find, she kept insisting that room doesn’t come with one!
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酒店回复: Thank you for sharing your feedback. We understand how important accessibility and comfort are, and we’re sorry your experience was frustrating. Your comments are appreciated and will be shared with our team so we can continue to improve our service for all guests.
4.0分
其他
Nice Stay
Nice quiet stay. Located right where I needed with plenty of ammenities and restaurants near the property.
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酒店回复: Robert, it's lovely to learn you had a nice, quiet stay with us and found our location convenient. Your positive comments truly mean a lot to us. We're glad to hear that the nearby amenities and restaurants added value to your visit at the Courtyard by Marriott Austin Round Rock. We hope to have the joy of welcoming you back in the future.
美国的酒店早餐实在吃不惯，住的很干净，但是要关掉空调，不然晚上会被突然启动给吵的睡不着，浴室不错，也很大，其他就算了……
总体来说很干净，房间里有微波炉很方便。
使用停车场需额外收费，没有免费早餐（这纯属我预订时的疏忽），睡了两晚后发现被子上有大块污渍。
住了三个晚上。我们要求每天打扫房间，即每天整理床铺、清洁浴室、更换新的干净毛巾。一切如常……没什么特别的。
我们整个入住期间都没有发生过这些事情。每天晚上到达……很累，但房间和我们早上离开时一模一样。住宿体验很不愉快。
员工有点不专心。我的电视坏了，我的维修请求被忽略了。第二次请求时修好了。他们不是每天都打扫房间，所以如果你想打扫房间，请提出要求。总的来说，这是一家位置优越、非常不错的酒店。
我们住得很愉快
没有网络......
空调不够冷。冰箱无法冷却饮料。灯泡不够亮。
For the price of the room, breakfast should have been included! My wife is handicapped so I selected an accessible room that in the picture of that room shows a chair in the shower which I needed to give my wife a shower. I had to literally beg the gal at the desk to find, she kept insisting that room doesn’t come with one!
Nice Stay
Nice quiet stay. Located right where I needed with plenty of ammenities and restaurants near the property.