酒店回复: ¡Muchas gracias por sus excelentes comentarios! Nos alegra que haya disfrutado de nuestras cómodas habitaciones, nuestra conveniente ubicación y nuestro servicio impecable. Agradecemos su observación sobre la puerta de la ducha y nuestro equipo la revisará. ¡Esperamos su próxima visita a Estancia del Norte San Antonio, Tapestry Collection by Hilton!Atentamente, Gerencia del Hotel
酒店回复: Mrs. Katy,We're pleased you enjoyed another seamless and restful visit here at Estancia del Norte San Antonio, Tapestry Collection by Hilton, and we thank you for your perfect rating. It's great you could also take advantage of our delicious onsite restaurant, Paseo Bar. Thank you again, and we look forward to your return. Yours in Hospitality, Hotel Management
酒店回复: Dear Natasa, Thank you for the perfect rating of your stay at Estancia del Norte San Antonio, Tapestry Collection by Hilton. Our team is delighted you enjoyed our comfortable accommodations, wonderful breakfast, and reasonable rates. It is great to hear the team took such good care of you and you had the chance to experience the ambiance of our hotel and our relaxing courtyard. Please join us again for another memorable visit.Yours in Hospitality,Hotel Management
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情侣出游
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翻译提供方:Google
入住很顺利,很喜欢酒店内的氛围。房间非常宽敞舒适。庭院很棒。喜欢夜晚的灯光。
绝对推荐这家酒店。期待下次入住!
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酒店回复: Mr. Michael,Thank you for your wonderful feedback. We're glad you enjoyed a comfortable stay with us thanks to our welcoming, calming atmosphere and relaxing courtyard area. We appreciate your recommendation and hope to welcome you back soon to Estancia del Norte San Antonio, Tapestry Collection by Hilton.Yours in Hospitality, Hotel Management
酒店回复: Dear Mayumi,Thank you for being our guest during your time in San Antonio. It was a pleasure having you here. However, we apologize for the inconvenience you encountered with the heater. We're thrilled our team was able to rectify it promptly for you and that you had a restful stay in our spacious accommodations. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again.Yours in Hospitality,Hotel Management
不错的住宿选择
这家酒店非常不错,靠近北方购物中心。房间宽敞舒适。唯一的小问题是淋浴间的门有点生锈。除此之外,酒店很干净。服务快捷周到。
总体而言,我对这家酒店的入住非常满意。除了一次负面体验外,其他都不太满意。那次体验并不严重,但服务员有点奇怪。值班经理介入并处理了这种情况,他代替工作人员为我服务。她的互动让我大吃一惊,结果,我吃了饭,回到房间工作。在旅行的剩余时间里,我大部分时间都避免去餐厅。同样,团队的其他成员都非常专业,是酒店非常注重客户服务的部门。
我在附近工作,通常住在凯悦酒店,但这家酒店让我有了很大的改变。房间很漂亮,配有特别舒适的床和羽绒枕头。充满活力的庭院营造出一种活跃的氛围。虽然我没有时间去餐厅,但这家餐厅显然很受欢迎。位置极佳,可快速到达高速公路。我推荐它用于团体会议。
紧急情况下可以再次入住,但墙确实很薄。第一天晚上我们睡得不好,因为我们能听到隔壁的人整晚打呼噜。第二天我们换了一间新房间,原因有两个,打呼噜和马桶有问题。直到第二天设施到位,才有可用的柱塞。
商务旅行
前台的 Akiko Hizon 太棒了!我看到她接听了几个电话/接待了几个客户,她轻松处理了每一个细节。她是 Estancia del Norte 的优秀代表。
我曾多次入住 Estancia,这次旅行我很高兴看到他们不断升级酒店,更换老化的物品。我们还在餐厅/酒吧吃了一顿丰盛的晚餐。
很棒的酒店。价格合理,让您感受到圣安东尼奥老城的氛围。房间很棒,床很舒服,员工很友好,庭院令人放松。酒店内的餐厅提供美味的早餐。
入住很顺利,很喜欢酒店内的氛围。房间非常宽敞舒适。庭院很棒。喜欢夜晚的灯光。
绝对推荐这家酒店。期待下次入住!
我们的加热器出了问题。那是最冷的夜晚,我们的加热器坏了,所以维修工来修理了。谢天谢地,我们保持温暖。
房间很大,很安静。
我和我老公都很喜欢这里!!!吃饭购物都很方便,而且离市中心只有几分钟的路程。强烈推荐住在这里!!!