酒店回复: Estimado Juan Carlos Alvarez,Gracias por compartir su opinión y por otorgarnos una calificación perfecta. Nos alegra saber que, en general, tuvo una buena experiencia con nosotros.Lamentamos que el costo del estacionamiento haya sido un inconveniente durante su estancia. Entendemos su preocupación y valoramos mucho sus comentarios. Siempre buscamos maneras de ofrecer una mejor relación calidad-precio, por lo que tomaremos en cuenta su observación.Esperamos que nos brinde otra oportunidad en el futuro. Será un placer recibirlo nuevamente.
5.0分
其他
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All your staff are the best, Specialty the lady from the kitchen and the one that cleans. We have been going to your location for years and she comes to me and tells me I have seen you....She was so sweet of her. Love your staff.
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酒店回复: Thank you so much for your kind words and continued loyalty over the years! We're especially glad to hear that our team made a lasting impression—it's moments like these that make what we do so rewarding. We’ll be sure to share your compliments with the staff. We look forward to welcoming you back again soon!
3.0分
家庭亲子
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Room 722 was small in comparison to other Embassy Suites we have stayed at. Glue-down vinyl plank flooring in the bathroom had separated, and was wavy. Breakfast was great, as always, love the made to order veggie omelets!!
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酒店回复: Thank you for your feedback. We’re glad you enjoyed the breakfast and especially the made-to-order veggie omelets! We’re sorry to hear that your room didn’t meet expectations and appreciate you bringing the flooring issue to our attention. Guest comments like yours help us identify areas for improvement, and we hope to have the opportunity to provide a better experience on your next visit.
5.0分
其他
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Please be aware parking is controlled by an outside company and they charge everytime you leave and enter the parking lot. Site states $10 per night but that is misleading and untrue.
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酒店回复: Hi Justin,Thank you for your feedback and for staying with us. We apologize for any confusion regarding the parking fees. While the parking is managed by an outside company, we understand how the charges for each entry and exit can be frustrating. We’ll be sure to review how the information is presented to ensure it’s clear for future guests.We appreciate you bringing this to our attention and hope to welcome you back in the future.
5.0分
商务出差
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Everyone here are extremely nice and helpful.. didn’t know you had to pay for parking, but price is very reasonable. Hotel decor is eh, but clean with great shower water pressure!!’
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酒店回复: Hi Alfredo,Thank you for your kind words and for choosing to stay with us! We’re glad to hear our team made a positive impression and that you enjoyed the cleanliness and shower pressure. We appreciate your feedback about the décor and parking we’ll keep working on improving the overall experience.We hope to welcome you back soon!
5.0分
其他
A wonderful stay at a beautiful Embassy Suites. Our room was kept immaculate each day of our weeklong stay and the free daily breakfast was robust.
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酒店回复: Hi Carol,Thank you for your wonderful review! We’re thrilled to hear you enjoyed your weeklong stay and appreciated the cleanliness and our breakfast offerings. It was a pleasure having you with us, and we look forward to welcoming you back anytime.
服务非常好，早餐也很棒，就是房间有点老旧，需要翻新一下。
服务差
他们没有打扫我们的房间，然后告诉我们稍后会来，但实际上根本没有；他们只给我们留了几条毛巾。停车费要单独收费，这太离谱了，因为之前他们不收停车费，现在你甚至找不到停车位，而且停车位也没有遮盖。经理没有为房间的问题道歉，还说是她手下的清洁工的问题，而不是我的。我以前住过这家酒店，但绝对不会再来了。
早餐很美味。Nico 和 Jose 是很棒的房东。非常感谢你们的服务和热情好客。
我一定会再来的。
就价格和入住Embassy酒店而言，我感到很失望。酒店严重被忽视了。地毯显然很久没清洗了。酒店看起来很旧。
停车费贵
一切都很好，但我没想到停车费这么贵。下次我考虑就为了停车费去那里。
All your staff are the best, Specialty the lady from the kitchen and the one that cleans. We have been going to your location for years and she comes to me and tells me I have seen you....She was so sweet of her. Love your staff.
Room 722 was small in comparison to other Embassy Suites we have stayed at. Glue-down vinyl plank flooring in the bathroom had separated, and was wavy. Breakfast was great, as always, love the made to order veggie omelets!!
Please be aware parking is controlled by an outside company and they charge everytime you leave and enter the parking lot. Site states $10 per night but that is misleading and untrue.
Everyone here are extremely nice and helpful.. didn’t know you had to pay for parking, but price is very reasonable. Hotel decor is eh, but clean with great shower water pressure!!’
A wonderful stay at a beautiful Embassy Suites. Our room was kept immaculate each day of our weeklong stay and the free daily breakfast was robust.