酒店回复: ¡Me emociona ver que te encantó nuestra ubicación y bistró!
5.0分
其他
原文
翻译提供方：Google
我百分之百推荐它。
酒店回复: Thanks, Ana!
5.0分
其他
原文
翻译提供方：Google
酒店非常干净，设施良好，工作人员友善。
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酒店回复: Cesa gracias por tomarse el tiempo de dejarnos una reseña. Nos alegra que haya disfrutado de su estadía con nosotros. Esperamos verlo pronto nuevamente aquí en Courtyard San Antonio/Stone Oak at Legacy.
酒店回复: Al,We greatly appreciate you taking the time out of your day to leave a review. We are thrilled to know that you enjoyed our Bistro and staff. We hope to host you the next time you are in San Antonio. Safe travels!
5.0分
其他
The location is perfect for a peaceful stay and nice options around for coffee, shopping, and church.
4.0分
商务出差
The hotel is nice. The breakfast should be included and the breakfast choices were not great. I will likely stay at a hotel that includes the breakfast.
2.0分
其他
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Will not return due to lack of breakfast buffet
Pillows ******. Super flat. No breakfast buffet! Paid for buffet through booking and there is none. Pay option for breakfast items. Limited to what i paid for before hand. Very misleading and wrong. We skipped trying to get any food or coffee. Front desk was horrible at trying to explain what and how breakfast works. There should be a buffet version and the option for premium breakfast to purchase. So this made us very mad. Another guest in line at front desk behind me also complained about the same exact thing!
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酒店回复: Thank you for taking the time to share your feedback. We’re very sorry to hear about the confusion and frustration regarding the breakfast service during your stay. To clarify, the Courtyard by Marriott brand does not offer a traditional breakfast buffet; instead, breakfast items are available à la carte with options to purchase. We apologize if this was not clearly communicated at booking or during check-in.We also regret that the front desk experience did not meet your expectations — providing clear information and helpful service is very important to us. Your comments about the pillows and overall breakfast experience have been shared with our team to help improve both guest comfort and communication.We understand how this impacted your stay and appreciate your feedback, as it helps us identify areas to better serve our guests. We hope to have the opportunity to welcome you back and provide a smoother experience in the future.If there was a place online that you saw that we offered a free breakfast or a buffet, please let us know. We always try to make sure our amenities are correct to avoid guest confusion.
5.0分
家庭亲子
I like staying here when i come to San Antonio. The staff are very comforting and all is always good while we stay.
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酒店回复: It's wonderful to hear you enjoy staying with us when you're in San Antonio! We truly appreciate your kind words about our staff and that you consistently have a good experience during your visits. We look forward to welcoming you back again soon, Matthew!
5.0分
其他
The staff was very friendly and the room and hotel was very clean.
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酒店回复: Thank you for your kind feedback! We're delighted to hear that you found the hotel and room clean, and that our staff made a positive impression with their friendliness and professionalism. It’s always our goal to create a welcoming and comfortable environment, and we’re so glad we could deliver that during your stay. We look forward to seeing you again soon!
5.0分
家庭亲子
The only thing that could be an improvement would be free breakfast was included in stay.
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酒店回复: Thanks for the feedback, Geneva! The Courtyard brand does not offer free breakfast.
非常好的早餐
酒店位置很好，房间可以重新装修一下。餐厅服务很棒！
我百分之百推荐它。
酒店非常干净，设施良好，工作人员友善。
该物业较旧，确实显示出其年龄。并不像我希望的那样干净。当我到达时，我在房间的桌子上发现了垃圾。很喜欢他们那里的小酒馆，工作人员除了一个例外都非常好。
The location is perfect for a peaceful stay and nice options around for coffee, shopping, and church.
The hotel is nice. The breakfast should be included and the breakfast choices were not great. I will likely stay at a hotel that includes the breakfast.
Will not return due to lack of breakfast buffet
Pillows ******. Super flat. No breakfast buffet! Paid for buffet through booking and there is none. Pay option for breakfast items. Limited to what i paid for before hand. Very misleading and wrong. We skipped trying to get any food or coffee. Front desk was horrible at trying to explain what and how breakfast works. There should be a buffet version and the option for premium breakfast to purchase. So this made us very mad. Another guest in line at front desk behind me also complained about the same exact thing!
I like staying here when i come to San Antonio. The staff are very comforting and all is always good while we stay.
The staff was very friendly and the room and hotel was very clean.
The only thing that could be an improvement would be free breakfast was included in stay.