酒店回复: Thank you for the valuable feedback. We are sorry about the enclosed room, bathroom cleanliness, and pricing confusion. We will address this with our team. We hope that you will consider staying again for a better experience.
3.0分
家庭亲子
原文
翻译提供方：Google
这家酒店很旧，电梯运行速度很慢，而且我还看到了一只蟑螂。
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酒店回复: Thank you for your feedback. We’re glad you stayed with us, though it’s disappointing to hear that your visit wasn’t as smooth as it should’ve been. Our team will review your comments to ensure the elevators operate efficiently moving forward. We’re also sorry to hear about the cleanliness concern and will be reviewing this to ensure all spaces meet our high standards. We hope you’ll consider returning for a better stay.
3.0分
家庭亲子
原文
翻译提供方：Google
我们住了5天，他们只打扫了一次房间。
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酒店回复: Thank you for your feedback. We’re sorry to hear that housekeeping didn’t come as frequently as you expected. Please know that we always want our guests to have a comfortable stay, and we’re happy to provide room refreshes upon request. We hope you will consider returning in the future.
5.0分
其他
原文
翻译提供方：Google
良好的条件和优质的服务
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酒店回复: Thank you for your high recommendation. We are glad you had a great stay and appreciated our accommodations and service. We hope to welcome you back again soon!
4.0分
其他
原文
翻译提供方：Google
很棒的住宿
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酒店回复: Thank you for your high recommendation. We are glad you had a great stay and hope to welcome you back again soon!
4.0分
商务出差
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Overall great. However, phone didn’t work. No conditioner in bottle. half roll of toilet paper to use and had to use it sparingly. Don’t care where the AC is stationed.
Little things that didn’t make it so bad at all.
Thank you.
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酒店回复: Thank you for the kind words and helpful notes. We will address the missing amenities and phone issue to improve future stays. We are glad the visit was still enjoyable, and would love to welcome you back again.
5.0分
情侣出游
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Amazing 3 night stay at this beautiful hotel. Beautifully decorated for the holidays. Room was spacious, clean and quiet. Lovely lounge and bar area to catch football games. We will definitely stay here again in the future.
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酒店回复: Thank you for your kind review! We’re glad you enjoyed our festive holiday décor, your spacious and quiet room, and the lounge and bar. We look forward to welcoming you back!
很好很不错
房间干净又宽敞。无论是出差还是旅游，都推荐入住这里。
住了还不到十小时。由于酒店员工将我的安全置于危险之中，不得不离开。令人非常气愤。
房间非常封闭，没有窗户，浴室也没有彻底清洁。大堂里标明了商品的价格，但刷卡实际支付的金额却高得多。
这家酒店很旧，电梯运行速度很慢，而且我还看到了一只蟑螂。
我们住了5天，他们只打扫了一次房间。
良好的条件和优质的服务
很棒的住宿
Overall great. However, phone didn’t work. No conditioner in bottle. half roll of toilet paper to use and had to use it sparingly. Don’t care where the AC is stationed.
Little things that didn’t make it so bad at all.
Thank you.
Amazing 3 night stay at this beautiful hotel. Beautifully decorated for the holidays. Room was spacious, clean and quiet. Lovely lounge and bar area to catch football games. We will definitely stay here again in the future.