Liked pTio area. Was not informed that housekeeping services was by request only. Broken sink in bathroom, potentially harmful. Ice machine not working.
展开
酒店回复: Thank you . We appreciate your time and value your feedback. We will be taking immediate action to address your concerns.
5.0分
其他
Comfy beds and hot breakfast!
Loved the hot oatmeal with brown sugar and walnuts on top! Comfortable beds!
展开
酒店回复: This is great!! Your comfort means so much to us!! Glad to hear you had a great stay! Come back soon.
5.0分
家庭亲子
展开
The hotel was very clean and the staff were kind! One of our favorite part was the Texas shaped waffles for breakfast!
We will definitely be staying there again for our next trip to San Antonio!
展开
酒店回复: Stephanie, Thank you for your perfect review of the Residence Inn by Marriott San Antonio SeaWorld Lackland hotel. We appreciate your business and hope to see you back soon!
非常糟糕的经历
他们没有足够的毛巾
我女儿在游泳池关闭前留下了一些网球鞋和一件夹克，第二天一早它们就消失了，没有人知道任何事情
他们因为我们要毛巾而把我们赶出了酒店
他们没有每日清洁服务
粗鲁又肮脏
酒店超级脏。员工的注意力是可怕的。粗鲁又咄咄逼人，他们甚至没有足够的毛巾给你。我最糟糕的经历是Residence Inn
最好的事情是，我度过了一段非常愉快的时光，没有任何问题。
糟糕的服务
没有毛巾
他们偷了我女儿的一件夹克和一些运动鞋
无需每日清洁
早餐很糟糕
糟糕的经历。
他们分配给我们的房间的钥匙坏了。 接待员拒绝给我们另一个房间，我们不得不等了半个多小时，直到技术人员到达并打开门。 我们要求打扫房间，但他们从未这样做。 早餐9:30结束，9:00就几乎没有了，而且拒绝补货。 厕所漏水。 隔壁房间里充满了尖叫声和笑声，直到天亮。没有人下订单。
210房间设施陈旧，床垫有异味
一般酒店都很宽敞。非常舒适的床，配有优质的床单和毯子。厨房是一个优点。
Liked pTio area. Was not informed that housekeeping services was by request only. Broken sink in bathroom, potentially harmful. Ice machine not working.
Comfy beds and hot breakfast!
Loved the hot oatmeal with brown sugar and walnuts on top! Comfortable beds!
The hotel was very clean and the staff were kind! One of our favorite part was the Texas shaped waffles for breakfast!
We will definitely be staying there again for our next trip to San Antonio!