Staff were amazing, but the property itself was in poor shape. Needed upkeep!
The furniture surfaces in our room appeared not to have been wiped down in months! We had to ask for toilet paper and tissues because these items were not stocked. The carpet was also very gross. Would not recommend.
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I would like to begin by saying entrances to this hotel is not the at all great way to enter, we were fine checking in but notice the second elevator not working only one worked and the one that did work would shake and bounce when it stopped, like if the cable couldn't hold. Upon entering our room there was a strong stench of wet and musty smell to the room. You couldn't avoid smelling it. We asked to be moved to another room due to the smell and the lady that attended us mention, all the rooms will smell like that. We were shown other rooms we pick one that smell less of the must. But upon inspecting the room had items that were broken. First the ac had rust inside the vents along with a sound of filled water. The alarm clock was broken no cover in front and the alarm off button did not work. So, we heard the alarm turn on multiple times. The room phone also did not work couldn't call front desk or housekeeping for extra towels or blankets. The extra blanket for the pull-out bed had a huge hole where you can see the stuffing. Loud noise coming from the exercise room around 2am from people exercising with a radio on. People hanging out in the hallways speaking loudly and not caring about people sleeping. Next day at check-out we all woke up sick, congested with sore throats from the musty and wet room we slept in. I do not recommend this hotel. Our first time here and the staff did not do a well of a job to keep this place clean and orderly.
工作人员服务态度非常好
一切都很好
房间里弥漫着难闻的烟味和潮湿的空气，沙发床垫也需要尽快更换。早餐糟糕透了，巧克力牛奶变酸了，早上8点就没剩鸡蛋了，煎饼机也坏了，用来煮燕麦粥的微波炉是我见过最脏的。泳池边有一家人黑人，他们正大声听着说唱音乐。唯一值得庆幸的是前台的那位男士，他很友善。我不推荐这家酒店。
糟糕的条件
虽然员工很棒，但酒店条件很差。三楼有难闻的霉味，我担心这可能会危害健康。天花板上有霉斑，固定装置生锈了。我们房间里的一个插座显然也过热/烧坏了。一些床上用品上也有污渍。总的来说，除非做了很多工作来解决问题，否则我不会真诚地推荐这个地方。
工作人员非常好，房间还可以，但是床很破旧
床垫弹簧坏了，房间里的咖啡机坏了。告诉管理层，他们已经修好了。
非常舒适的房间
非常舒适
Staff were amazing, but the property itself was in poor shape. Needed upkeep!
The furniture surfaces in our room appeared not to have been wiped down in months! We had to ask for toilet paper and tissues because these items were not stocked. The carpet was also very gross. Would not recommend.
I would like to begin by saying entrances to this hotel is not the at all great way to enter, we were fine checking in but notice the second elevator not working only one worked and the one that did work would shake and bounce when it stopped, like if the cable couldn't hold. Upon entering our room there was a strong stench of wet and musty smell to the room. You couldn't avoid smelling it. We asked to be moved to another room due to the smell and the lady that attended us mention, all the rooms will smell like that. We were shown other rooms we pick one that smell less of the must. But upon inspecting the room had items that were broken. First the ac had rust inside the vents along with a sound of filled water. The alarm clock was broken no cover in front and the alarm off button did not work. So, we heard the alarm turn on multiple times. The room phone also did not work couldn't call front desk or housekeeping for extra towels or blankets. The extra blanket for the pull-out bed had a huge hole where you can see the stuffing. Loud noise coming from the exercise room around 2am from people exercising with a radio on. People hanging out in the hallways speaking loudly and not caring about people sleeping. Next day at check-out we all woke up sick, congested with sore throats from the musty and wet room we slept in. I do not recommend this hotel. Our first time here and the staff did not do a well of a job to keep this place clean and orderly.