酒店回复: Thank you so much for the 5/5 review we appreciate your feedback and hope to serve you again in the future.
5.0分
其他
Bacon ,eggs, toast, and waffles, very good and fresh . Excellent coffee. Very clean facility,very comfortable beds . I would recommend it to anyone.
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酒店回复: Thank you for choosing to stay with us at the Hampton Inn in Somerset, KY. We are thrilled to hear that you enjoyed your stay, and we truly appreciate you taking the time to complete our survey and for your kind word regarding our facility and for sharing your 10/10 review. Your feedback is invaluable to us, and we look forward to welcoming you back in the future! We hope to see you again on your next trip to Somerset KY and have a great week.
5.0分
情侣出游
Suited our needs for the night. Liked that the rooms were quiet. The pillows are excellent!
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酒店回复: Thank you for choosing to stay with us at the Hampton Inn in Somerset, KY. We are thrilled to hear that you enjoyed your stay, and we truly appreciate you taking the time to complete our survey and for sharing your 10/10 review. Your feedback is invaluable to us, and we look forward to welcoming you back in the future! We hope to see you again on your next trip to Somerset KY and have a great week.
3.0分
其他
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Damp environment.
The room was clean and quiet but was wet. There was visible water on the floor when we arrived and it was still there the next day when we left. The bed blanket and sheet felt wet all night. The water issue was reported to staff shortly after checking. They offered to move us but we stated that the wet floor was not a problem. Perhaps it was heavy humidity.
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酒店回复: I hope this message finds you well. I wanted to personally apologize for the inconvenience you experienced during your recent stay with us. We strive to maintain the highest standards of comfort and quality, and I am truly sorry that your room did not meet those expectations, particularly regarding the humidity issue.Please know that your feedback is very important to us, and we are taking immediate steps to address this problem to ensure it does not affect future guests.Thank you for bringing this to our attention, and we sincerely hope to have the opportunity to welcome you back for a much-improved experience.
5.0分
家庭亲子
Very friendly staff. Outdoor pool was refreshing after baseball tournament. Convenient to sevral restaurants. Ice machines on every floor wete an added bonus.
5.0分
其他
Nice staff. Very approachable and helpful they were very knowledgeable concerning action going on in the city.
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酒店回复: Thank you for choosing to stay with us at the Hampton Inn in Somerset, KY. We are thrilled to hear that you enjoyed your stay, and we truly appreciate you taking the time to complete our survey and for your kind word regarding our great staff members and for sharing your 5-star review. Your feedback is invaluable to us, and we look forward to welcoming you back in the future!We hope to see you again on your next trip to Somerset KY and have a great week.
5.0分
家庭亲子
Room was spotless and the staff was very professional!
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酒店回复: Thank you for choosing to stay with us at the Hampton Inn in Somerset, KY. We are thrilled to hear that you enjoyed your stay, and we truly appreciate you taking the time to complete our survey and for your kind word regarding our great staff members and for sharing your 10/10 review. Your feedback is invaluable to us, and we look forward to welcoming you back in the future!
5.0分
其他
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This was our second stay at this location. The rooms and entire property were immaculate. Staff is extremely friendly and helpful. There were many options at the breakfast that’s included, and the hostess was constantly filling up all of the items. This is the place we’ll always stay when coming to visit family in the area!
酒店回复: Thank you for your feedback and the 10/10 review.
5.0分
其他
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Excellent in all areas! I travel often and have stayed at some very high end hotels and not received the kind of hospitality that I have received at this hotel. Very impressed and one of the best hotel stays I have had in a long time. I was just passing through and if I find myself in this part of the country again will be sure to use this hotel.
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酒店回复: We really appreciate your review thank you for staying with us and the 5/5 rating. We look forward to serving you in the future.
干净舒适。
汉普顿酒店的品质是您所期望的。在前往下一个目的地的路上度过了一个完美的夜晚。
Bacon ,eggs, toast, and waffles, very good and fresh . Excellent coffee. Very clean facility,very comfortable beds . I would recommend it to anyone.
Suited our needs for the night. Liked that the rooms were quiet. The pillows are excellent!
Damp environment.
The room was clean and quiet but was wet. There was visible water on the floor when we arrived and it was still there the next day when we left. The bed blanket and sheet felt wet all night. The water issue was reported to staff shortly after checking. They offered to move us but we stated that the wet floor was not a problem. Perhaps it was heavy humidity.
Very friendly staff. Outdoor pool was refreshing after baseball tournament. Convenient to sevral restaurants. Ice machines on every floor wete an added bonus.
Nice staff. Very approachable and helpful they were very knowledgeable concerning action going on in the city.
Room was spotless and the staff was very professional!
This was our second stay at this location. The rooms and entire property were immaculate. Staff is extremely friendly and helpful. There were many options at the breakfast that’s included, and the hostess was constantly filling up all of the items. This is the place we’ll always stay when coming to visit family in the area!
Excellent in all areas! I travel often and have stayed at some very high end hotels and not received the kind of hospitality that I have received at this hotel. Very impressed and one of the best hotel stays I have had in a long time. I was just passing through and if I find myself in this part of the country again will be sure to use this hotel.