酒店回复: Thank you for taking the time to share your feedback. I’m very sorry to hear about the inconveniences you experienced during your stay. Not having adequate storage, a working ice maker, and especially hot water for your shower is unacceptable, and I understand how frustrating this must have been—especially for the rate paid.Please know we have shared your comments with our team so we can address the maintenance issues and evaluate ways to improve room storage for future guests. Your comfort is important to us, and we regret that we fell short during your visit.We truly appreciate your feedback and hope you will give us another opportunity to provide you with a much better experience. If there is anything we can assist with, please don’t hesitate to reach out.
酒店回复: Dear Anonymous,Thank you for choosing the Courtyard Lake Front Circle. We apologize for the inconvenience of the renovation and hope that you were still able to enjoy the concert. We will have this renovation completed shortly and would love for you to join us on your next trip to the Woodlands for another concert. Bets regards,
酒店回复: Dear Denise,Thank you for taking the time to review your stay with us at Courtyard Lake Front Circle. I apologize for the issues you had here. We value all guest feedback and use it as a means of improving on the service that we provide to future guests. We hope that you will give us another chance to exceed your expectations.Best regards,
酒店回复: Dear Kristi,Thank you for taking the time to review your stay with us. We value all guest feedback and use it as a means of improving on the service that we provide to future guests. I do apologize for the issues you experienced with your stayover cleaning and maintenance. Please know we have reported the issues to the appropriate departments to be resolved. We do hope that you will give us another chance to exceed your expectations should be here for another concert in the future.Best regards,
酒店回复: Hello John,Thank you for taking the time to review your stay at Courtyard Lake Front Circle. I apologize for the issue with the towel. Please know that we will let the maintenance department know about the issues and have them resolved. We hope after the remodel you will give us another opportunity to exceed your expectations. We hope to see you again in the future.Best regards,
5.0分
商务出差
原文
翻译提供方：Google
很棒的地方，员工很棒。不含早餐，但可以选择。我宁愿找一个更好的早餐选择
3.0分
商务出差
原文
翻译提供方：Google
酒店正在装修……房间，尤其是浴室，很不舒服，而且装修很差。
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酒店回复: Hello HECTOR HUGO MORENO,Thank you for taking a moment to tell us about your experience at Courtyard Lake Front Circle. We are renovating our hotel and hope to have it completed shortly. We hope that if you are in the area you will give us another opportunity to exceed your expectations.Best regards,Sonya D.
工作人员太棒了，Donald人也特别好。在酒店的每一天都很开心。
我不喜欢除了几件可以挂在衣柜里的衬衫外，没有其他存放衣服的地方。由于没有梳妆台，我不得不把内衣和睡衣放在行李箱里。第二天晚上，制冰机坏了，淋浴也没有热水。如果我要花300美元住两晚，我觉得酒店应该有热水和存放衣服的地方。
没有免费咖啡，停车场收费
再也不会住在万怡酒店了；我应该看看细则。房间里有咖啡机。但当你去大堂买面包卷或其他东西塞进肚子里，以便吃早上的药时，你会发现你必须为面包卷或其他东西付钱。没有免费早餐，你甚至连一杯免费的咖啡都拿不到。更糟糕的是，他们向我收取了 3 美元，让我把车停在酒店几乎空无一人的停车场。从现在开始住汉普顿酒店吧。
酒店正在施工，散发着旧酒店的气味
我来这里是为了看一场音乐会。预订时，酒店并没有明确说明这家酒店正在装修。我到达时，酒店的家具和床垫都放在停车场外面。走进大堂时，大厅的一部分被箱子封住了。当我去检查我的房间时，大厅对面的 2 个房间正在施工。到处都是巨大的撞击声、钻孔声和灰尘声。酒店散发着旧气味，如果施工尚未完成，他们就不应该接受预订。我立即退房，不得不去预订另一家酒店。
重复预订噩梦
办理入住手续的人说我提前几个小时办理了入住手续，但后来又说没关系，但似乎仍然很困惑。当我们到达房间时......房间已经被占用了！！！！！酒店正在施工，直到预订了不可取消的房间后才通知。新房间的浴室里有巨大的毛球，墙上有血迹
我们到达时，房间的空调和迷你冰箱都坏了，空调旁边的地板都湿透了。我们换了房间，早上热水也用不了。早上淋浴都是冷水，但晚上却很热。我们去那里看音乐会，回来时没有停车位。有人告诉女士，不知为何这里人太多了，我不知道该怎么跟你说。随便停在哪里都可以，停在消防车道的卡车后面。
客房服务人员没有打扫房间，不得不从前台拿新毛巾。糟糕的经历。
我们必须经历飓风贝里尔。这是一种自然现象，我们对此无能为力。
酒店知道飓风即将来临，但没有做好准备，没有灯光 - 他们没有手电筒 - 没有餐厅营业 - 他们不提供任何东西或水 - 很容易隐藏在大自然中 - 但我一直在在其他紧急情况下，有一些方法可以做好准备。我对万豪庭院非常失望，我是 20 多家酒店的忠实顾客
多年来他们失去了我。
改造
这个地方正在改造。淋浴门上的毛巾杆是连着的，但另一个只是挂着的。床感觉就像一张大号床
很棒的地方，员工很棒。不含早餐，但可以选择。我宁愿找一个更好的早餐选择
酒店正在装修……房间，尤其是浴室，很不舒服，而且装修很差。