Very friendly staff, clean room and walking distance from several restaurants and the Brazos River was right across the streets with some scenic trails along the river.
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酒店回复: Dear Guest, Thank you for taking the time to share your experience at Hilton Waco. It’s wonderful to hear you loved the comfort of our accommodations and the nearby breathtaking scenery, with the convenience of our location. We are also flattered to learn that the courteous service provided by our associates stood out. We enjoy hosting you and look forward to welcoming you back soon.Austen CaroniaDirector of Front Office
5.0分
商务出差
Nice downtown hotel. Free parking. Clean rooms. Friendly staff. Many restaurants right across the street. The best hotel in Waco.
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酒店回复: Dear Guest, We’re thrilled to hear you had such an enjoyable visit here at Hilton Waco. It’s wonderful knowing our location and team helped make your time with us memorable. We truly appreciate your kind words and hope to welcome you back again soon.Austen CaroniaDirector of Front Office
5.0分
家庭亲子
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The only complaint that I had was the street noise. We were on the 6th floor, corner room. It sounded like the vehicles were in our room! Maybe some sound proof windows in that room. Curtains didn’t close properly either.
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酒店回复: Dear Guest, Thank you for sharing a review of Hilton Waco. We are pleased you had a pleasant time with us overall. However, we apologize for the street noise you encountered. On your next visit, we will be happy to provide you with a different room should one be available. We have various room options and are always happy to accommodate special requests when possible. We appreciate your patience and look forward to making your next stay perfect.Austen CaroniaDirector of Front Office
4.0分
家庭亲子
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We did not like no laundry machines on premises and the valet offered @ 2.50 a lb came at cost of $68
for about12 to 15 paces of mainly underwear & a couple of shorts.
A toilet that most of the time was running water and we had to jiggle the handle to stop .
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酒店回复: Dear Guest, Thank you for taking the time to share your feedback. We are pleased you had a pleasant stay overall; however, we are sorry to hear that certain aspects of your stay did not meet expectations, particularly regarding laundry services and the condition of the bathroom fixture. Your comments are valuable, and we’ll be reviewing them with our team to address these concerns as we continue to explore ways to improve convenience and comfort for future guests. We appreciate you bringing this to our attention and hope to have another opportunity to provide you with a smoother experience here at Hilton Waco.Austen CaroniaDirector of Front Office
2.0分
其他
Old
This hotel is so old! Mildew in grout in bathroom. Low ceilings in bathroom and shower!!! If you're tall do not stay here.
5.0分
其他
An older hotel but very well maintained.
Staff very friendly and knowledgeable.
If I’m in Waco again, I would be happy to stay at this hotel.
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酒店回复: Dear Linda, Thank you for taking the time to share your experience at Hilton Waco. We’re pleased that the upkeep of our property and the thoughtful service provided by our team contributed to an enjoyable visit. It’s wonderful to know you would choose us again when returning to the area, and we look forward to hosting you on your next trip to Waco.Austen CaroniaDirector of Front Office
4.0分
其他
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Nice hotel in great location
Nice hotel in a very good location. The lobby, pool and outdoor patio were very nice. The room was nice as well. I will say that the person that handled check in was not very personable at all. Very short and almost terse. Seened as though I was a distraction.
房间不错，到了之后推荐你去喝咖啡和茶，还有一些小零食水果推荐去吃
地理位置优越，而且是临时预订的。客户服务非常棒。
酒店位置优越，周边环境优美
Very friendly staff, clean room and walking distance from several restaurants and the Brazos River was right across the streets with some scenic trails along the river.
Nice downtown hotel. Free parking. Clean rooms. Friendly staff. Many restaurants right across the street. The best hotel in Waco.
The only complaint that I had was the street noise. We were on the 6th floor, corner room. It sounded like the vehicles were in our room! Maybe some sound proof windows in that room. Curtains didn’t close properly either.
We did not like no laundry machines on premises and the valet offered @ 2.50 a lb came at cost of $68
for about12 to 15 paces of mainly underwear & a couple of shorts.
A toilet that most of the time was running water and we had to jiggle the handle to stop .
Old
This hotel is so old! Mildew in grout in bathroom. Low ceilings in bathroom and shower!!! If you're tall do not stay here.
An older hotel but very well maintained.
Staff very friendly and knowledgeable.
If I’m in Waco again, I would be happy to stay at this hotel.
Nice hotel in great location
Nice hotel in a very good location. The lobby, pool and outdoor patio were very nice. The room was nice as well. I will say that the person that handled check in was not very personable at all. Very short and almost terse. Seened as though I was a distraction.