酒店回复: Hello and we are so sorry to hear that you were not satisfied with your stay. We would appreciate you letting us know ways in which we could improve our hotel for guests staying here in the future. Please do not hesitate to reach out to us if there is anything we can do for you! I hope you have a wonderful day and look forward to hearing back from you soon.
4.0分
其他
原文
翻译提供方:Google
很安静
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酒店回复: Thank you for awesome response! We were glad to host you. Thank you again & hope to hear from you soon!
4.0分
家庭亲子
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This is the second time I’ve stayed here. Staff is wonderful. Hotel clean, breakfast has a nice variety but also in walking distance to Cracker Barrel, Starbucks, and Los Compadres, a nice Mexican restaurant. My only complaint this visit was every ice machine was not working or had no ice. But I would stay again.
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酒店回复: Hello and thank you so much for taking the time to leave us a positive review! I am so glad to hear that your stay was satisfactory! We hope to see you again soon!
3.0分
其他
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Would not stay again
Property was overall ok but not as nice or clean as expected.
Hallways smelled like ********* smoke and exterior of property smelled like cigarette smoke. Room very plain and nothing special. You get what you pay for I guess. I would not stay here again.
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酒店回复: Hello and we are so sorry to hear that you were not satisfied with your stay. We would appreciate you letting us know ways in which we could improve our hotel for guests staying here in the future. Please do not hesitate to reach out to us if there is anything we can do for you! I hope you have a wonderful day and look forward to hearing back from you soon.
4.0分
家庭亲子
It was okay for the price. Breakfast could have had a little more options then what they had.
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酒店回复: Hello and thank you for taking the time to leave a positive review! We are sorry to hear that our breakfast options weren't satisfactory. Feel free to reach out if there is anything that we could do to improve your experience in the future.Thank you for choosing us and we hope to see you again soon!
5.0分
其他
Clean, quiet, front desk staff was polite & efficient at check-in, easy access from interstate, close to food & fuel
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酒店回复: Thank you so much for taking the time to share your positive experience with us. We’re delighted to hear that you enjoyed your stay and that everything met your expectations.Your kind words truly mean a lot to our team and motivate us to continue providing excellent service. We look forward to welcoming you back soon!Warm regards,Laura GuzmanFairfield by Marriot Waco North (254)412-2535
3.0分
其他
👍👎
My room hadn’t been cleaned before I gotten in it well at least the towels weren’t changed out once that was taken care of everything was great
超出我的预期。我们遇到的每一位员工都非常友好和礼貌。提出的特殊要求都得到了满足。强烈推荐这家酒店。我们回程的时候还会选择住在这里。早餐非常棒!
酒店位置不错,就在大路边上,前台服务人员热情有礼貌, 设施店内环境还不错,不算久,对比之下性价比很高了。 早餐就还是老样子,没什么特别的。
这家酒店对我们来说真是个惊喜。我们是最后一刻才预订的,但住得很愉快。房间很宽敞,早餐也不错。
失望不足以解释我们的住宿体验……
入住当天,我们换了4个不同的房间。灯具漏水,我们住的最后一个房间,我儿子躺在被尿液浸湿的沙发床上。酒店花了16个多小时才清理沙发并更换床垫。在尿液床垫问题之前,我们享受了50%的折扣,这还好。但我12岁的儿子因为房间没有打扫干净,把别人的尿液放在了上面,这简直不可原谅。管理层应该采取更多措施来解决这个问题。如果是他们的孩子,我相信他们会采取不同的措施。我应该从酒店获得15000积分,但到现在还没收到。我们不太可能再住这家酒店了。
很安静
This is the second time I’ve stayed here. Staff is wonderful. Hotel clean, breakfast has a nice variety but also in walking distance to Cracker Barrel, Starbucks, and Los Compadres, a nice Mexican restaurant. My only complaint this visit was every ice machine was not working or had no ice. But I would stay again.
Would not stay again
Property was overall ok but not as nice or clean as expected.
Hallways smelled like ********* smoke and exterior of property smelled like cigarette smoke. Room very plain and nothing special. You get what you pay for I guess. I would not stay here again.
It was okay for the price. Breakfast could have had a little more options then what they had.
Clean, quiet, front desk staff was polite & efficient at check-in, easy access from interstate, close to food & fuel
👍👎
My room hadn’t been cleaned before I gotten in it well at least the towels weren’t changed out once that was taken care of everything was great