酒店回复: Dear Gayle,Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay with us to your liking. We strive to provide reliable and friendly service that makes your stay better and brighter and we appreciate your feedback. We hope to welcome you back soon.

酒店回复: Hi Gabby, thank you for taking a moment to share your experience. I am happy you found your recent stay with us to your liking. We strive to provide reliable and friendly service that makes your stay better and brighter, and we appreciate your feedback. We hope to welcome you back soon.

酒店回复: Hi Sherie, thank you for taking a moment to share your experience. I am happy you found your recent stay with us to your liking. We strive to provide reliable and friendly service that makes your stay better and brighter, and we appreciate your feedback. We hope to welcome you back soon.

酒店回复: Hi Tiffany, please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of our high standards. We sincerely apologize for the behaviour from our front desk agents. Rest assured that your comments have been addressed and shared to foster improvements. For this reason, we hope to have the opportunity to deliver a more pleasant experience on a return visit.We sincerely appreciate your feedback and again, we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.