I can’t say enough good things about this hotel! Location: nestled off main roads, tucked away on a quiet road where there are a few other businesses and at end of road a target and nice shopping and food Room: quiet and you could control the fan in room which was important to me . Clean comfortable and spacious, Staff: all I encountered were fabulous, Food; delicious , wish had more egg options or bacon but the eggs I had were tasty, great coffee fresh all of the time, nice lobby
1.0分
商务出差
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I am a Hilton Diamond member and I have never been in a Hilton that is so bad that it deserves a -10 review. The worst Hilton I have stayed at. We stayed for a week and I used up all my points and then paid for four days. When we got to our room, it looked good, but it was smelly. It smelled like sewer so we called them and the guy at the front desk came upstairs and agreed saying it does smell bad but he will have engineer come in the morning. He didn’t know why it was so smelly. In the morning the engineer came and put a lot of different kinds of liquids and told us that all the drains for sink, toilet, and shower are connected and go through under the shower and that’s why when the water is not on it smells. After about a couple of hours, it started smelling again. We asked them for a different room, but they said they’re full and there are no rooms available for the whole week. I did ask a few different times, but they kept on saying there were no rooms available. The night staff and night manager was nice and told me that a manager would come see me in the morning, but for seven days, I was there not a single manager came in. I was there for work and other hotels were very expensive and I had already used up my points so I was stuck here. The management lies and never shows up. As others have mentioned, there is no early check-in or late checkout. The hotel was empty as you can see there was no one in the parking lot but they told me I had to leave by 12. I was an hour late and they charged me. I have never seen such a rude staff that is so unprofessional. I don’t recommend this Hilton to anyone. This is a franchise and the owners need to learn how to be in this hospitality business and be a professional Hilton franchisee.
2.0分
其他
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I was booked at this hotel by a relative. The hotel itself was decent, but the house keeping needs to actually provide house keeping. I took photographs of hair on the shower siding before I even had the chance to use it. I have no hair due to illness, so I knew that I was going to chat with mgmt. I made contact with the assistant GM, sending the photos. My concerns apparently were not of concern. I had to steam a room that should have been cleaned prior to my arrival. The clerk at the front desk was so helpful, I talked to her multiple times and feel bad that I did not get her name.
这里非常舒适。我强烈推荐这里干净的环境和良好的空间布局。强烈推荐，无论是环境还是员工。
墙壁薄如纸，隔壁的客人在安静时间过后大声播放音乐，孩子们在楼上蹦蹦跳跳直到凌晨 1 点。在向前台反映问题后，他们说不会采取任何措施。工作人员很粗鲁。
毫无疑问，这是我在任何酒店遇到的最令人失望的体验。我不会进一步阐述，但我强烈建议您在其他酒店消费。夜班经理是一个完全粗鲁的女人，工作极其糟糕，没有“F'S”的称号。前台接待员也完全不关心客人。他们两个加在一起会让这家酒店陷入困境。如果可以给出零分或负分，我会毫不犹豫地给出。夜班经理是一名女性，她就是这种冷漠的典型代表。我建议选择其他住宿，因为他们似乎只关注赚取薪水，而不是提供优质服务。
这个地方太荒谬了。如果您的邮政编码在酒店 50 英里以内，酒店会取消您的预订。如果您要参加活动，或者您的房子被水淹了，需要找一家附近的酒店，那您就没那么幸运了。不要光顾这家酒店。他们的不成文政策需要让业主认清现实！
除了房间位置，一切都很棒。房间就在出口门和楼梯旁边，所以整晚我都能听到关门的声音，这让我晚上睡不好觉。
房间干净又宽敞！空调很棒。还会再来，只是换个房间。
偏僻，安静舒适。房间干净现代，基本配备小厨房。后面有散步区。漂亮的游泳池，浴室配有淋浴。丰盛的早餐，有煎蛋卷、早餐三明治等。工作人员很友好 - 非常乐于助人，相处起来很愉快。
真的很干净，床很舒服，厨房也不错。但如果你想去吃东西，附近没有地方。你可以去 Grubhub。
I can’t say enough good things about this hotel! Location: nestled off main roads, tucked away on a quiet road where there are a few other businesses and at end of road a target and nice shopping and food Room: quiet and you could control the fan in room which was important to me . Clean comfortable and spacious, Staff: all I encountered were fabulous, Food; delicious , wish had more egg options or bacon but the eggs I had were tasty, great coffee fresh all of the time, nice lobby
I am a Hilton Diamond member and I have never been in a Hilton that is so bad that it deserves a -10 review. The worst Hilton I have stayed at. We stayed for a week and I used up all my points and then paid for four days. When we got to our room, it looked good, but it was smelly. It smelled like sewer so we called them and the guy at the front desk came upstairs and agreed saying it does smell bad but he will have engineer come in the morning. He didn’t know why it was so smelly. In the morning the engineer came and put a lot of different kinds of liquids and told us that all the drains for sink, toilet, and shower are connected and go through under the shower and that’s why when the water is not on it smells. After about a couple of hours, it started smelling again. We asked them for a different room, but they said they’re full and there are no rooms available for the whole week. I did ask a few different times, but they kept on saying there were no rooms available. The night staff and night manager was nice and told me that a manager would come see me in the morning, but for seven days, I was there not a single manager came in. I was there for work and other hotels were very expensive and I had already used up my points so I was stuck here. The management lies and never shows up. As others have mentioned, there is no early check-in or late checkout. The hotel was empty as you can see there was no one in the parking lot but they told me I had to leave by 12. I was an hour late and they charged me. I have never seen such a rude staff that is so unprofessional. I don’t recommend this Hilton to anyone. This is a franchise and the owners need to learn how to be in this hospitality business and be a professional Hilton franchisee.
I was booked at this hotel by a relative. The hotel itself was decent, but the house keeping needs to actually provide house keeping. I took photographs of hair on the shower siding before I even had the chance to use it. I have no hair due to illness, so I knew that I was going to chat with mgmt. I made contact with the assistant GM, sending the photos. My concerns apparently were not of concern. I had to steam a room that should have been cleaned prior to my arrival. The clerk at the front desk was so helpful, I talked to her multiple times and feel bad that I did not get her name.