酒店回复: Thank you for sharing your experience! We're delighted to hear that you enjoyed the fully equipped kitchen in your suite and that it met your needs during your stay. It's wonderful to know that you left feeling satisfied after your winter vacation with us.Providing our guests with a comfortable and convenient "home away from home" is what we strive for, and we're so glad we could contribute to your enjoyable trip.We hope to welcome you back for another stay in the future, whether it's for another vacation or just a relaxing getaway!
4.0分
情侣出游
原文
翻译提供方：Google
非常实用的阁楼房，配有设施齐全的厨房、舒适的床和丰盛的早餐。
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酒店回复: Thank you for taking the time to leave a review! We’re thrilled to hear that you enjoyed the practical room, the comfort of the bed, and the variety of options at our breakfast. It’s great to know that our amenities made your stay comfortable and convenient. We look forward to welcoming you back soon!
5.0分
家庭亲子
原文
翻译提供方：Google
很好的服务。令人愉快且乐于助人的员工！非常好的午餐。我们是 4 个成年人，都很喜欢这个地方。
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酒店回复: Good morning ,Thank you so much for staying and leaving a great review! We are glad everyone enjoyed the breakfast and hotel overall, we hope to welcome you back soon -
2.0分
家庭亲子
原文
翻译提供方：Google
房间里有很多蚂蚁，我们的房间下午 5 点还没有准备好。
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酒店回复: Bonjour,Thank you for staying with us and we are sorry to hear about this experience - we hope to welcome you back for an excellent stay next time.
5.0分
其他
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This is a great place to stay, and we'll be back. We had a suite and it was awesome! It was much bigger than I expected. Two nice-sized rooms, two televisions, sinks, with a refrigerator, stovetop, microwave, dishwasher and plenty of utensils, dishes and pots. It had a table in the kitchen with two comfortable chairs, and a sofa and desk. I could have stayed there longer. The only problem was the pool wasn't hot enough, although the manager got the maintenance man to turn up the heat one day, but we really needed the heat up the entire time we were there (5 days, 4 nights) and it wasn't hot at all. I hope that someone will check on the heating for the pool. The breakfast was okay, nothing great, although I loved that it had fresh fruit.
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酒店回复: Dear Guest,Thank you for the excellent feedback. We provide our guests with a family-friendly environment with our spacious suites equipped with a kitchenette and many amenities. We are pleased to know this made for a comfortable and enjoyable stay for you. Your feedback regarding the pool is noted and will be shared with the appropriate individuals. We look forward to welcoming you back to the Residence Inn Burlington Colchester for another enjoyable stay in the future.Best Regards,Mark Huff,General Manager
5.0分
其他
Outstanding staff. They promptly assisted me when l had an issue with a payment for a 3rd party (Orbitz) reservation.
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酒店回复: Dear Guest,Thank you for the feedback. Our hard-working team takes great pride in providing exceptional service to all our guests, and we are delighted to know that their efforts contributed to making your stay even more enjoyable. We are glad they resolved your issue promptly. Your words of praise will be shared with the entire team. We look forward to welcoming you back to the Residence Inn Burlington Colchester soon.Best Regards,Mark Huff,General Manager
4.0分
商务出差
Nice kitchen
The room was spacious and comfortable. The kitchen comes with pans, dishes and utensils. The Breakfast was very good many choices.
4.0分
家庭亲子
The hotel was in a great location. The staff were great and nice facilities.
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酒店回复: Dear Guest,Thank you for the feedback on Residence Inn Burlington Colchester. It sounds like you had a good time with us. We appreciate all the positive things you had to say about our location, friendly service and amenities. We are pleased you enjoyed your stay with us and hope to see you again soon when you visit Colchester.Best Regards,Mark Huff,General Manager
对服务非常满意
很棒的酒店。房间非常舒适干净。早餐令人印象深刻。泳池很棒，超市就在附近（房间里有厨房）。
我喜欢它有你需要的一切，所以你可以做饭，我从寒假回来非常满意。
非常实用的阁楼房，配有设施齐全的厨房、舒适的床和丰盛的早餐。
很好的服务。令人愉快且乐于助人的员工！非常好的午餐。我们是 4 个成年人，都很喜欢这个地方。
房间里有很多蚂蚁，我们的房间下午 5 点还没有准备好。
This is a great place to stay, and we'll be back. We had a suite and it was awesome! It was much bigger than I expected. Two nice-sized rooms, two televisions, sinks, with a refrigerator, stovetop, microwave, dishwasher and plenty of utensils, dishes and pots. It had a table in the kitchen with two comfortable chairs, and a sofa and desk. I could have stayed there longer. The only problem was the pool wasn't hot enough, although the manager got the maintenance man to turn up the heat one day, but we really needed the heat up the entire time we were there (5 days, 4 nights) and it wasn't hot at all. I hope that someone will check on the heating for the pool. The breakfast was okay, nothing great, although I loved that it had fresh fruit.
Outstanding staff. They promptly assisted me when l had an issue with a payment for a 3rd party (Orbitz) reservation.
Nice kitchen
The room was spacious and comfortable. The kitchen comes with pans, dishes and utensils. The Breakfast was very good many choices.
The hotel was in a great location. The staff were great and nice facilities.