酒店回复: Thank you for sharing your review. It's great to know how much you enjoyed our fantastic location, delicious breakfast, and your overall visit. Your comments are truly appreciated and will be shared with the team.Thank you again for your review and for staying with us. We hope to welcome you back again soon. As always, I invite anyone reading my responses to contact me anytime.Happy travels,Kevin B. Feldman
酒店回复: Thank you for taking the time to write a review. The team works hard to offer a positive stay experience to all of our guests and we're sorry this wasn't your impression. Your comments about the cleanliness of the room, the interactions with our team, and your time at the pool are very important to us and will be reviewed with the team to ensure we always offer our best. Thank you again for your review and for staying with us. I am sorry we let you down. As always, I invite anyone reading my responses to reach out to me anytime.Happy travels,Kevin B. Feldman
酒店回复: Thank you for taking the time to write a review. We regret to learn about the issues you encountered, and we understand how these aspects significantly impacted your comfort and overall satisfaction. It is disappointing to learn that no type of service recovery was offered, and I invite you to reach out to me directly. Your feedback is crucial as we continue improving our facilities and service, and we will alert our maintenance team to have them look at the issues you pointed out. Thank you again for your review and for staying with us. We hope to welcome you back soon so we can work hard to restore your faith in us. As always, I invite anyone reading my responses to reach out anytime.Happy travels,Kevin B. Feldman
4.0分
朋友出游
原文
翻译提供方：Google
很方便，地铁就在门口，周边环境也很好，附近有餐厅和景点。
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you for posting a review.It's wonderful to know your overall experience warranted a positive rating. We're thrilled you had an enjoyable stay! We strike to be more than ok, and I hope you let us know in what areas you feel we can improve.Thank you again for your review and for staying with us. We hope to welcome you back again soon. As always, I invite anyone reading my responses to reach out anytime.Happy travels,Kevin B. Feldman
2.0分
其他
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The staff were helpful but unfortunately there were issues with payment upon checkin. Room was booked and paid for through ******* however upon check in we were told that the room was only held and not paid for in advance. We were unable to check in with out providing card for payment. We contacted ******* and it was confirmed that we paid upon reserving the room but now we have to wait for a refund as we were charged twice.
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酒店回复: Thank you for taking the time to share your review. We sincerely apologize for the billing issues you experienced upon check-in. That is not the experience we want any guest to have, and we understand how frustrating it must have been. If this has not been resolved yet, please reach out to me offline so I can connect you with someone who can assist.Thank you again for your feedback and for staying with us. We hope to have the opportunity to welcome you back soon.Happy travels,Kevin B. Feldman
5.0分
家庭亲子
They skipped cleaning my room one day. They came immediately, however, upon my calling the front desk.
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酒店回复: Thank you for posting a review. While we're disappointed to hear that you had some concerns, we're thrilled to hear that our team could correct any issues quickly. Thank you again for your review and for staying with us. We hope to welcome you back again soon. As always, I invite anyone reading my responses to reach out anytime.Happy travels,Kevin B. Feldman
5.0分
商务出差
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I strictly use Hilton properties and this is by far one of the best. Clean and convenient with great staff. I will be adding this to the top of list for any business or family trips to the DC areas.
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酒店回复: Thank you for sharing your review.It's wonderful to know that you enjoyed everything about your time with us, from our clean accommodations to our amazing team members. Thank you again for your review and for staying with us. We hope to welcome you back again soon. As always, I invite anyone reading my responses to contact me anytime.Happy travels,Kevin B. Feldman
床太硬了，睡着很不舒服。食物还行吧。
地理位置便利，距离国王街-老城地铁站仅一分钟步行路程。乘坐地铁前往市中心大约需要20-30分钟，但住宿价格非常合理。房间面积近50平方米，所以如果您独自入住，空间绰绰有余。浴室略显陈旧，但与其他选择相比，仍然非常划算。
早餐种类丰富，甚至还提供现点现做的煎蛋卷，这点很贴心。
如果您注册会员，入住期间最多可享受七天的免费Wi-Fi，所以除非您长期入住，否则Wi-Fi基本上是免费的。
******* 上的评分不诚实。唯一友善的人是前台的那位先生。酒店里的那位女士很粗鲁。救生员也很粗鲁，对孩子很不友好。他们至少有15个成年人在他们那肮脏的船舱里看着他们的孩子，还有五把椅子可以坐。每个人都尴尬地站着。完全不适合家庭入住。肮脏。臭气熏天。他们确实给我们换了一个比之前房间气味好一点的房间，但总的来说，这家酒店远不如其他使馆酒店或我们之前住过的其他酒店，价格只有之前的一半。
本来可以更好，但急需翻新。地毯很脏，有酸味，空调几乎不工作，排水管堵塞，水槽排水缓慢。早餐选择不错，但停车很差。我们的车被车库里的标牌撞到了，因为标牌挂得不太准确（标牌上写着6英尺3英寸高，但实际上更低）。酒店工作人员表示，业主们都意识到了这个问题，但没有人纠正这个问题，他们仍然收取有限的停车位费用。床很不舒服，尤其是沙发床。隔着超薄的床垫都能感觉到金属栏杆。工作人员都非常友好。
我的房间里水倒流了。我们不得不在积水中淋浴。我联系了前台，他们说只能联系维修人员。我是希尔顿荣誉客会会员，但他们没有采取任何措施来解决这个问题。甚至连停车都没处理。
很方便，地铁就在门口，周边环境也很好，附近有餐厅和景点。
好的
The staff were helpful but unfortunately there were issues with payment upon checkin. Room was booked and paid for through ******* however upon check in we were told that the room was only held and not paid for in advance. We were unable to check in with out providing card for payment. We contacted ******* and it was confirmed that we paid upon reserving the room but now we have to wait for a refund as we were charged twice.
They skipped cleaning my room one day. They came immediately, however, upon my calling the front desk.
I strictly use Hilton properties and this is by far one of the best. Clean and convenient with great staff. I will be adding this to the top of list for any business or family trips to the DC areas.