酒店回复: Sandra, gracias por compartir tu opinión. Agradecemos tus comentarios sobre el ambiente de la habitación y el equipo de administración los revisará atentamente. Nos esforzamos continuamente por mejorar la experiencia general del huésped.
2.0分
其他
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We checked in and told the front desk that we have a car. He said that we would just need to scan our keycard to enter the parking garage. Well it did not work! We only really stayed in the hotel from 6pm to 7am. When we showered in the morning, as I was about to use the towel, there was a big stain. I pulled another towel and it was there was a stain too. We brought it to the front desk attention and she said, OH! We were instructed to use our keycard to exit the garage. When we left the parking garage. Our keycard did not work again. Somebody had to come and open the gate for us, while other customers wait behind us u till a staff member comes down.
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酒店回复: Thank you for sharing your experience. We’re sorry your stay didn’t meet expectations and appreciate you letting us know about the issues you encountered. Your feedback will be shared with our team so we can work on improving the check-in process, parking access, and room amenities. We regret that your visit was less comfortable than anticipated and hope we have the chance to offer you a better experience in the future.
3.0分
其他
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Room was clean enough but old and the whole hotel needs a major renovation. The shower head and water pressure were absolutely terrible. Fine for one night due great location.
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酒店回复: Rosemary, thank you for sharing your thoughts with us. We’re sorry your experience wasn’t as expected and appreciate your feedback on the areas that could use improvement. Your comments will be shared with our team as we strive to enhance our guest experience. Thank you for giving us a try.
房间卫生很好，但是停车还需要22美元，app里没有说明，没有冰箱，只有微波炉，床是1.8米的，性价比还可以。
上午9:30居然来敲门，问我几点check out ，有点无语。
电视还是坏的。根本没人来修。
我在这家酒店住了好几天。
第一次发现美国酒店的自来水出来有霉味。令人惊讶。不知是水管不干净还是怎么回事，刷牙，洗澡都能闻到霉味.令人匪夷所思。
服务很棒，超出了预期。
好酒店，地理位置优越，餐饮也很棒，我们还会再来。
酒店很大，房间也很宽敞。位置就在地铁站旁边，离市中心不远。非常喜欢这家酒店。
房间里有难闻的气味
We checked in and told the front desk that we have a car. He said that we would just need to scan our keycard to enter the parking garage. Well it did not work! We only really stayed in the hotel from 6pm to 7am. When we showered in the morning, as I was about to use the towel, there was a big stain. I pulled another towel and it was there was a stain too. We brought it to the front desk attention and she said, OH! We were instructed to use our keycard to exit the garage. When we left the parking garage. Our keycard did not work again. Somebody had to come and open the gate for us, while other customers wait behind us u till a staff member comes down.
Room was clean enough but old and the whole hotel needs a major renovation. The shower head and water pressure were absolutely terrible. Fine for one night due great location.