酒店回复: Thank you for taking the time to share your feedback about your recent stay at the Holiday Inn Express Albuquerque Oldtown. We're truly sorry to hear that your experience did not meet expectations. Please know that we take all guest concerns seriously, and your comments will help us as we continue working to improve our service and amenities. We hope you'll consider giving us another opportunity to provide you with a better stay the next time you're in the area.
酒店回复: Thank you for taking the time to share your feedback about your recent stay at the Holiday Inn Express Albuquerque Oldtown. We're truly sorry to hear that your experience did not meet expectations. Please know that we take all guest concerns seriously, and your comments will help us as we continue working to improve our service and amenities.
酒店回复: Thank you for your feedback and for choosing to stay with us at the Holiday Inn Express Albuquerque Oldtown. We truly value your input as we are constantly working to improve our guest experience. Your comments help us identify areas where we can do better, and we appreciate you taking the time to share them. We hope to welcome you back the next time you’re in the area!
早餐不错,房间很大,安全
商务酒店,中规中矩,还可以。
品牌酒店质量有保障
我们入住后的第二天,他们打扫房间时,没有补充任何毛巾、手巾等等。我打电话到前台说我们一共三个人。我们正准备参加一个活动。前台说哦,用完了,但他会记录下来。直到第二天退房,我们都没有收到任何新的。还有,楼上有人不停地跺脚、跺脚、跺脚,一直跺到凌晨1点,情况很糟糕,很不安静,没有毛巾等等。没有人跟进,所以情况很糟糕。
位置不错,附近有几家餐馆、加油站、药店和木材场,靠近繁忙的街道,有点吵,窗户和墙壁一定很薄,因为你可以听到楼上和隔壁房间的声音,一些肥皂、卫生纸架需要升级或定期维护,浴缸排水很慢,水槽水龙头的位置不太合适,因为洗手会导致水滴到柜台上,除此之外,酒店还不错。
可以携带宠物入住,嗯。宠物不收费,而且还要额外支付每晚50美元的费用。我订的是一楼(宠物楼层)。他们知道我们带宠物,网站上也没有关于收费的信息。而且,我们一共三个人,房间里只有两条毛巾。电视遥控器坏了,他们花了一个多小时才把另一个送到房间。我们到的时候前台只有两个人,既不打招呼,也不微笑。我们不得不说“不好意思”才能让他们注意到我们就在他们面前。
帮我办理入住的女士没有笑容地迎接我,语气非常生硬,只想让我填好入住表格就走。那天晚上,我发现我的房卡不能用了,我已经预订了两晚,这让我非常不方便。前台另一位女士帮我办理了入住,但她态度有点粗鲁,很快就重新激活了我的房卡,没有为造成的不便道歉。我入住的房间面朝第十二街,交通噪音让我难以入睡。我本来想换个房间,但由于前台员工的态度,我不敢开口。我再也不会住那家假日酒店了。
前台很棒。由于天使之火酒店另一家酒店的预订错误,她帮我们延长了住宿时间。我们很喜欢住在这里。
谢谢假日酒店,你们是我们
首选的酒店。我们是奖励会员。
我预订这家酒店的时候以为它有两间独立的成人房,结果没有。工作人员一点帮助都没有,还让我支付了第二间房的全价。我再也不住假日套房了。
酒店不在老城区,靠近餐厅。我们被安排在了我认为最吵的房间,窗户距离一个主要的十字路口有25英尺。住宿体验不错。如果你带宠物的话要小心,每天50英镑。哇,好多啊!