酒店回复: Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
Front desk clerk was my favorite. She is so friendly and very professional
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Not only did I not stay on the property but now I have to pay full price even tho when I booked I booked in advance was not able to cancel or modify my stay. Such poor communication from this property. I sent an email and nothing, called!, And nothing!. Couldn’t get an honest answer.
这个酒店前台小哥服务很好，提前确认帮我们准备好房间，算是安静卫生，设施整体旧一些，桌子都有些磕碰之类的，早餐好像一般，可能是西式早餐都差不多。离客户也算近。
酒店不错很新，早餐也不错
我们从佛罗里达到宾夕法尼亚旅途中的中转站。
我们还会再来的。
公共区域气味难闻，房间里的地毯也没有吸引力。早餐真的没什么意思。鸡蛋尝起来像咸水，负责满足我们要求的女士没有礼貌。
我们住了 2 晚，却从未收到过干净的毛巾或浴巾。不得不向他们要卫生纸。他们从未换过床单或清空垃圾桶。我们到达时，前台的人正在打电话，有几分钟“没看到我们”。我们有 3 位客人，但她没看到我们。
非常吵闹，酒店需要翻新。房间的价格与酒店的外观不符。非常令人失望。这是给汽车旅馆 8 而不是万豪的合作伙伴。房间似乎是先到先得。我提前支付了特大床房的费用。到达酒店后，工作人员告知只剩下一间特大号残疾人专用房。
太多问题了。最重要的是空调坏了，酒店里任何地方都坏了。房间不干净（冰桶很脏，地板上有垃圾）。毛巾很薄。早餐不好吃。
早餐区没有咖啡。房间里的电视坏了。即使我在前台留下了姓名和电话号码，经理也懒得打电话。这是一家糟糕的酒店。
Everything was good except breakfast.
Front desk clerk was my favorite. She is so friendly and very professional
Not only did I not stay on the property but now I have to pay full price even tho when I booked I booked in advance was not able to cancel or modify my stay. Such poor communication from this property. I sent an email and nothing, called!, And nothing!. Couldn’t get an honest answer.