Was woke up at 5am by people slamming doors. Really wish we would’ve known we were going to be close to a landfill. The smell was terrible and we could smell it all night. Staff was great at check in.
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酒店回复: Dear Guest,We are glad to know you found our team welcoming during check-in and that this part of your stay started well. We appreciate you highlighting this. We understand the early morning noise and the outside odor affected your comfort, and we recognize how disruptive that can be. Your feedback helps us focus on improving the guest experience, especially with room placement and awareness of surrounding conditions.Sincerely, Hotel Manager
4.0分
其他
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Front desk staff was very nice and helpful! The room was ok, nothing special, but acceptable. The breakfast was the worst of our 8 night whirlwind thru the midwest and back. Make the breakfast better and the whole experience would be better and would even recommend it as a decent option.
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酒店回复: Dear Roland,We are pleased to hear that our front desk staff made a positive impression and that your room met your basic expectations. We also appreciate your feedback regarding the breakfast and understand how an improved selection would enhance the overall experience. Your comments will be shared with our team to help us make improvements and provide a more enjoyable stay for future guests.Sincerely, Hotel Manager
2.0分
情侣出游
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Unfortunately, we were not made aware that the property was under construction. The window in our room was completely boarded up with no natural light. In addition, the bathroom mirror light was out, which made it pretty dark in there. At 4 AM there was a group of Laude guests that were talking right outside of our room and then in rooms adjacent to ours. We could hear them loudly talking and making noise throughout the early morning hours. Aside from that, the room was very clean and the staff were pleasant. Breakfast was a nice addition.
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酒店回复: Dear Guest,Thank you for sharing your experience. We sincerely apologize for the inconvenience caused by the construction and noise disturbance during your stay. We appreciate your kind words about our clean rooms, friendly staff, and breakfast, and we’ll be sure to address the issues you mentioned to improve future stays.Sincerely, Hotel Manager
5.0分
家庭亲子
This is the 4th time we have stayed here. Clean, staff is friendly, plenty of parking & comfortable beds. We would recommend this hotel.
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酒店回复: Dear Guest,Thank you for your continued loyalty and kind words! We’re delighted you always enjoy our clean rooms, friendly staff, and comfortable beds. We truly appreciate your recommendation and look forward to your next visit!Sincerely, Hotel Manager
5.0分
家庭亲子
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This hotel is very clean and comfortable. No traffic noise or noise from other residents. Staff is friendly and helpful. Breakfast is very good and of excellent quality. I recommend this hotel to anyone traveling in this area.
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酒店回复: Dear Guest,Thank you so much for your wonderful review! We’re delighted you enjoyed the cleanliness, comfort, and friendly service, as well as the quality breakfast. We truly appreciate your recommendation and hope to welcome you back soon!Sincerely, Hotel Manager
5.0分
其他
I would stay here again.
Clean, comfortable bed. Restaurant on premise was delicious ( dinner).
The free continental breakfast was cold, coffee was gross.
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you enjoyed the clean, comfortable room and dinner at our restaurant. We appreciate your comments about breakfast and coffee — your input helps us improve for future stays.Sincerely, Hotel Manager
4.0分
其他
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Front desk Mary Kate worked with me to change a date for 2 day trip ! Had a problem with room shade & a maintenance man in hallway helped to fix it right away ! Room 185 windows need cleaning, bathroom was cold to shower.
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酒店回复: Dear Guest,"Thank you for your feedback! We’re glad Mary Kate and our maintenance team were able to assist you promptly. We appreciate your comments regarding the windows and bathroom, and we’ll work to address these issues for future guests."Sincerely, Hotel Manager
5.0分
其他
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Clean, attractive room. Unfortunately, we were on the bottom level and there are no elevators. Made access a bit bothersome, especially for an elderly couple, even though in good shape physically..
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酒店回复: Dear Guest,"Thank you for your feedback! We’re glad you found your room clean and attractive. We understand the inconvenience of stairs and will keep this in mind for guests who may prefer upper-level access."Sincerely, Hotel Manager
酒店不错，很安静，周边环境很好
位置不错，步行距离内有沃尔玛和麦当劳。
Was woke up at 5am by people slamming doors. Really wish we would’ve known we were going to be close to a landfill. The smell was terrible and we could smell it all night. Staff was great at check in.
Front desk staff was very nice and helpful! The room was ok, nothing special, but acceptable. The breakfast was the worst of our 8 night whirlwind thru the midwest and back. Make the breakfast better and the whole experience would be better and would even recommend it as a decent option.
Unfortunately, we were not made aware that the property was under construction. The window in our room was completely boarded up with no natural light. In addition, the bathroom mirror light was out, which made it pretty dark in there. At 4 AM there was a group of Laude guests that were talking right outside of our room and then in rooms adjacent to ours. We could hear them loudly talking and making noise throughout the early morning hours. Aside from that, the room was very clean and the staff were pleasant. Breakfast was a nice addition.
This is the 4th time we have stayed here. Clean, staff is friendly, plenty of parking & comfortable beds. We would recommend this hotel.
This hotel is very clean and comfortable. No traffic noise or noise from other residents. Staff is friendly and helpful. Breakfast is very good and of excellent quality. I recommend this hotel to anyone traveling in this area.
I would stay here again.
Clean, comfortable bed. Restaurant on premise was delicious ( dinner).
The free continental breakfast was cold, coffee was gross.
Front desk Mary Kate worked with me to change a date for 2 day trip ! Had a problem with room shade & a maintenance man in hallway helped to fix it right away ! Room 185 windows need cleaning, bathroom was cold to shower.
Clean, attractive room. Unfortunately, we were on the bottom level and there are no elevators. Made access a bit bothersome, especially for an elderly couple, even though in good shape physically..