Very nice staff at desk, pool was fun and refreshing. Tim was clean with a nice city view, and close to many restaurants
5.0分
情侣出游
They took great care of us. We were there for a concert and were having some issues with things. They made us feel a lot better. I would come back!
1.0分
情侣出游
Hotel could not find my reservation from ******* and i had to pay for my room- and also paid through ******* - paing approx $350 for a 150$ room
1.0分
商务出差
There were bed bugs which were reported to the hotel staff. They changed the room but it seems like a road side inn with cheapest rate.
Terrible condition.
1.0分
其他
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Dont stay here! Waste of money! Not worth price!
Disgusting rooms and drinking fountians. Beds are not queen as u pay for queens. Rooms smelled so bad. Forgot to take pic but there is mold in the bathroom in room 324.
3.0分
其他
Need to step up cleaning.
Found nail clippings on the floor. Shower had obvious mold showing. Showing some wear and tear. Breakfast was pretty good!
1.0分
其他
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The rooms, and the hotel in general, are old, but that’s fine with me. My main concern was the dirty bed sheets and the lack of proper customer service from the front desk staff. They clearly need more training to ensure guest satisfaction.
I called the front desk person “ Iqbal”to request extra towels, and instead of sending them to my room, I was told to come and pick them up myself which I didn’t mind too much at first. However, I was shocked to find a large stain on my bed sheet. When I brought it to the front desk, the staff member” Iqbal”, reacted with little to no concern. I told Iqbal it is an advice to you as a loyal customer is to focus on cleanliness if you want your guests to leave satisfied. People pay to enjoy their short stay here, His response was simply, “You need to talk to my manager”, So, that’s what I’m doing now, leaving this review in the hope that the higher manager will read it and try to improve the quality of the service
On top of that, they made copies of my driver’s license and my credit card, which I find strange and concerning, but I think that was because their system was down.
Breakfast was below my expectation.
Thank you.
2.0分
家庭亲子
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The toiletries like conditioner is totally empty , box of kleenex almost empty ..this should all be replenish for a new client before checkin in .. chairs are most of it got stained ..the AC is off and cant be controlled from the wall remote..
4.0分
其他
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I always stay at this property this time I can tell the room wasn’t cleaned properly. I’ll still stay again when I come back next month stayed here 5 times that was a first. Staff is very nice. Kids like the breakfast.
2.0分
家庭亲子
展开
Toilet had not been cleaned; cockroach in refrigerator; queen size sheet on king size bed, shower soap dispenser ripped off wall, room sized for two king beds, but only one present leaving odd open space. Very tired property. Good breakfast buffet and very personable and helpful cook/attendant.
Very nice staff at desk, pool was fun and refreshing. Tim was clean with a nice city view, and close to many restaurants
They took great care of us. We were there for a concert and were having some issues with things. They made us feel a lot better. I would come back!
Hotel could not find my reservation from ******* and i had to pay for my room- and also paid through ******* - paing approx $350 for a 150$ room
There were bed bugs which were reported to the hotel staff. They changed the room but it seems like a road side inn with cheapest rate.
Terrible condition.
Dont stay here! Waste of money! Not worth price!
Disgusting rooms and drinking fountians. Beds are not queen as u pay for queens. Rooms smelled so bad. Forgot to take pic but there is mold in the bathroom in room 324.
Need to step up cleaning.
Found nail clippings on the floor. Shower had obvious mold showing. Showing some wear and tear. Breakfast was pretty good!
The rooms, and the hotel in general, are old, but that’s fine with me. My main concern was the dirty bed sheets and the lack of proper customer service from the front desk staff. They clearly need more training to ensure guest satisfaction.
I called the front desk person “ Iqbal”to request extra towels, and instead of sending them to my room, I was told to come and pick them up myself which I didn’t mind too much at first. However, I was shocked to find a large stain on my bed sheet. When I brought it to the front desk, the staff member” Iqbal”, reacted with little to no concern. I told Iqbal it is an advice to you as a loyal customer is to focus on cleanliness if you want your guests to leave satisfied. People pay to enjoy their short stay here, His response was simply, “You need to talk to my manager”, So, that’s what I’m doing now, leaving this review in the hope that the higher manager will read it and try to improve the quality of the service
On top of that, they made copies of my driver’s license and my credit card, which I find strange and concerning, but I think that was because their system was down.
Breakfast was below my expectation.
Thank you.
The toiletries like conditioner is totally empty , box of kleenex almost empty ..this should all be replenish for a new client before checkin in .. chairs are most of it got stained ..the AC is off and cant be controlled from the wall remote..
I always stay at this property this time I can tell the room wasn’t cleaned properly. I’ll still stay again when I come back next month stayed here 5 times that was a first. Staff is very nice. Kids like the breakfast.
Toilet had not been cleaned; cockroach in refrigerator; queen size sheet on king size bed, shower soap dispenser ripped off wall, room sized for two king beds, but only one present leaving odd open space. Very tired property. Good breakfast buffet and very personable and helpful cook/attendant.